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Support Board

Date/Time: Sat, 13 Sep 2025 22:55:56 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Chart Indicator Spacing
User528002 		2024-12-03 18:56:37
John - SC Support LPN LP 		3 215
Cannot login
User996274 		2024-12-03 18:55:45
User996274 LPN LP 		3 224
symbols in quoteboard
User621114 		2024-12-03 18:22:13
User621114 LPN LP 		3 206
Editing Name Label on future intersection line when using sc.AddLineUntilFutureIntersectio
robrg2675 		2024-12-03 18:16:06
John - SC Support LPN LP 		3 210
Do I need Denali Data Feed Exchange to trade sim with live data?
JBTFD 		2024-12-03 18:08:32
John - SC Support LPN LP 		1 197
data download failed
312321 		2024-12-03 17:51:46
John - SC Support LPN LP 		1 214
accidently ran the installer into my existing sierra chart file, now my charts just freeze
User572037 		2024-12-03 17:44:31
John - SC Support LPN LP 		9 278
Help with intraday data on Brazil BMF exchange
User849502 		2024-12-03 17:31:26
John - SC Support LPN LP 		1 199
Run 3 computers at the same time
User129860 		2024-12-03 17:07:59
John - SC Support LPN LP 		4 507
Pending cancel orders
User575910 		2024-12-03 16:20:45
Sierra_Chart Engineering LPN LP 		1 177
How to reverse the Activity Log
xORDERBOOKx 		2024-12-03 16:11:06
xORDERBOOKx LPN LP 		6 267
Using Sierra Chart Internal Compiler w Dependencies
gambotage 		2024-12-03 16:03:40
gambotage LPN LP 		2 311
Refund
User906641 		2024-12-03 16:01:09
John - SC Support LPN LP 		3 344
refund
User728750 		2024-12-03 16:00:19
John - SC Support LPN LP 		7 1745
is "real-time dynamic modification of the Chart Update Interval" in v.2714?
User753428 		2024-12-03 15:50:51
User753428 LPN LP 		0 211
Error SC 2712
florian87 		2024-12-03 15:43:39
cesium LPN LP 		3 293
Free Trial and data
User769688 		2024-12-03 15:41:11
John - SC Support LPN LP 		1 507
[User Discussion] - Data gaps and corrupted data (crossover / mac )
User351605 		2024-12-03 15:19:55
User351605 LPN LP 		10 309
SC Version 2714: Backtesting time doubled; SC Process CPU Usage oscillating all the time
User569373 		2024-12-03 14:51:24
User569373 LPN LP 		4 535
3 systems
Prettyle 		2024-12-03 14:25:19
Sierra_Chart Engineering LPN LP 		1 210
2714 - 400ms update 'fix' - does not fix lag
User677437 		2024-12-03 14:20:37
User677437 LPN LP 		2 363
[User Discussion] - Running backtest with my own manual entries/exits
User59879 		2024-12-03 14:13:11
Sawtooth LPN LP 		4 310
Point of Control (Footprint)
User760022 		2024-12-03 13:15:32
User760022 LPN LP 		6 747
Sierra charts not closing orders on APEX accounts
User276793 		2024-12-03 11:11:32
User276793 LPN LP 		10 841
Transferring data files
Ghosttrader 		2024-12-03 03:20:04
User61168 LPN LP 		27 1445
Cumulative Adjust Value doesnt work on market open
BigBagel 		2024-12-02 22:59:10
BigBagel LPN LP 		18 501
Footprint Chart
Deltareversal 		2024-12-02 22:34:56
cmet LPN LP 		3 242
Latest Version Bugs
User647965 		2024-12-02 22:04:20
John - SC Support LPN LP 		1 305
Issues with v2712 vs v2700
User719512 		2024-12-02 21:21:35
Sierra_Chart Engineering LPN LP 		4 396
Quote Board
User609036 		2024-12-02 21:18:43
SC Support LPN LP 		1 197
overlapping big and offer pricing on Eurex products
Marexmah 		2024-12-02 21:16:28
Sierra_Chart Engineering LPN LP 		3 190
Bid/Ask Difference volume profile becomes black when chart window is maximized
sean3000 		2024-12-02 21:11:12
sean3000 LPN LP 		6 303
Sierra Chart seems to be stuck
Ignas 		2024-12-02 20:55:48
John - SC Support LPN LP 		1 258
how to i set the scale on the number bar study?
User210109 		2024-12-02 20:27:56
John - SC Support LPN LP 		1 183
bracket order
User756716 		2024-12-02 20:25:34
John - SC Support LPN LP 		1 192
Keyboard Shortcuts for Chart Periods volume not working
User173763 		2024-12-02 19:54:16
User173763 LPN LP 		2 254
Delayed Data when should be real time
chrisflow 		2024-12-02 19:45:42
John - SC Support LPN LP 		1 180
Deleting Files
User785258 		2024-12-02 19:40:05
John - SC Support LPN LP 		1 188
[Locked] Delayed Data for CME Group Notice
User495734 		2024-12-02 19:30:17
John - SC Support LPN LP 		1 223
Indicator Overlay
User38606 		2024-12-02 19:27:07
John - SC Support LPN LP 		1 242