Login Page - Create Account

Home >> Support Board

Support Board

Date/Time: Thu, 18 Sep 2025 07:44:37 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
-
Title Last Post Replies Views
Activity Log randomly stops showing P/L Format changes.
xORDERBOOKx 		2024-01-02 15:29:50
John - SC Support LPN LP 		1 286
Historic Data
usgvince 		2024-01-02 15:23:21
Sierra_Chart Engineering LPN LP 		4 434
Open order not showing up in Web Trade Account Data and Order Entry screen
MWG86 		2024-01-02 15:17:48
MWG86 LPN LP 		1 335
quantity and price window - Trade order quantity adjustion not working
MMM1238 		2024-01-02 15:15:11
John - SC Support LPN LP 		5 561
[User Discussion] - Stop Offset
User975578 		2024-01-02 15:01:55
John - SC Support LPN LP 		1 398
Delta at price profile aggregating adjacent price levels with same delta dominance
User923944 		2024-01-02 14:50:18
John - SC Support LPN LP 		1 375
Chart not displaying data for regular trading hours chart.
User213504 		2024-01-02 14:33:37
User213504 LPN LP 		1 252
Number how much Bid/Ask is being hit independent of size
RocMarci 		2024-01-02 14:28:31
John - SC Support LPN LP 		1 346
[User Discussion] - Any Slack, Discord, matrix servers?
User981392 		2024-01-02 14:22:05
John - SC Support LPN LP 		1 650
[Programming Help] - TEXT SIZE OF THE PRICE RETRACEMENT
User454054 		2024-01-02 14:00:13
John - SC Support LPN LP 		3 1179
DTC Server not sending Heartbeat message on agreed time interval
User218244 		2024-01-02 13:13:15
User218244 LPN LP 		2 621
Email alert never comes
tomas262 		2024-01-02 09:02:19
tomas262 LPN LP 		2 320
Personal Data Stream Into Sierra
dc372555 		2024-01-02 07:14:08
Sierra_Chart Engineering LPN LP 		1 1042
Sierra Chart: Services Balance Too Low message
User243538 		2024-01-02 06:00:40
User243538 LPN LP 		4 466
CVD Service package?
User441579 		2024-01-02 03:55:59
Sierra_Chart Engineering LPN LP 		1 538
CFD DATA FEED
User642012 		2024-01-02 03:55:14
Sierra_Chart Engineering LPN LP 		1 369
Random, inconsistent market depth quantities on multiple symbols
xORDERBOOKx 		2024-01-02 02:03:12
Sierra_Chart Engineering LPN LP 		1 355
Is there a way to save symbol settings for quick loading on other Data Services?
xORDERBOOKx 		2024-01-01 23:59:42
xORDERBOOKx LPN LP 		2 401
Message Log Time Stamps ahead by 7 hours
User68474 		2024-01-01 21:30:05
Sierra_Chart Engineering LPN LP 		3 329
Question on Upgrading to the latest Version of SC
User385365 		2024-01-01 20:31:32
Sierra_Chart Engineering LPN LP 		1 397
unable to flatten position.
User373245 		2024-01-01 20:03:29
Sierra_Chart Engineering LPN LP 		4 439
[Programming Help] - Is there a study/method that can remove all negative values from another study's output?
gjockey 		2024-01-01 16:52:18
Sawtooth LPN LP 		1 372
Enhancement suggestion - Sort sim account names editable
User43 		2024-01-01 16:46:40
User43 LPN LP 		0 301
TETON and question
User402198 		2024-01-01 16:04:15
SC Support LPN LP 		1 435
Not getting Connected to Real Time Data feed
User473228 		2023-12-31 23:46:17
Sierra_Chart Engineering LPN LP 		1 306
Trade activity Log: P/L Format not respected.
BenjFlame 		2023-12-31 22:34:37
Sierra_Chart Engineering LPN LP 		1 282
Combine Trades into Original Summary Trade - ACSIL data issue with s_IntradayRecord
curious16 		2023-12-31 20:53:11
Sierra_Chart Engineering LPN LP 		1 688
COT / Commitment of Traders Indicators Toolkit
sigmadict 		2023-12-31 12:44:36
User907968 LPN LP 		2 2710
[User Discussion] - Adding new Draw Style in Spreadsheet Formula
Sudhirc 		2023-12-31 08:05:10
Sudhirc LPN LP 		1 318
Numbers bars not showing - Chart becomes empty
AntoineOpala 		2023-12-31 07:00:35
Sierra_Chart Engineering LPN LP 		1 425
[User Discussion] - gap price footprint
User304230 		2023-12-30 22:15:41
User304230 LPN LP 		1 367
Can't Access TPO Chart
User892058 		2023-12-30 20:19:27
Sierra_Chart Engineering LPN LP 		1 355
Installation Issue
SittingBull 		2023-12-30 18:34:16
Sierra_Chart Engineering LPN LP 		1 381
Receiving delayed data after not logging in for some time
User995641 		2023-12-30 18:31:52
Sierra_Chart Engineering LPN LP 		1 341
[Programming Help] - ACSIL for automating price expansion tool with float array from study
mv3trader5 		2023-12-30 12:17:28
User431178 LPN LP 		1 972
New user: need to understand data subscription
xnine capital 		2023-12-30 09:13:00
Sierra_Chart Engineering LPN LP 		1 392
sc.SetChartStudyTransparencyLevel not working
Mark Lewis 		2023-12-30 09:03:32
Sierra_Chart Engineering LPN LP 		5 823