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Support Board

Date/Time: Thu, 18 Sep 2025 12:19:20 +0000

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Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
ES Contracts
User611660 		2023-12-06 08:04:48
Sierra_Chart Engineering LPN LP 		1 298
Not seeing implied orders
voided 		2023-12-06 06:07:58
voided LPN LP 		4 588
Latest update flipped spreadsheet's 'Use Column I and J Values Version 2' = No to = Yes :(
beanthehacker 		2023-12-06 04:29:30
beanthehacker LPN LP 		10 733
Trade Account Monitor Window disappears on restart
joshtrader 		2023-12-06 04:25:17
Sierra_Chart Engineering LPN LP 		1 329
[Programming Help] - Modification of Spreadsheet Formula Study
User61168 		2023-12-06 04:14:01
User61168 LPN LP 		9 826
[Programming Help] - sc.Subgraph[].Name returns sc.Subgraph[].ShortName
User462086 		2023-12-06 03:32:30
User462086 LPN LP 		1 336
New subscriber--> US Equities -Consolidated Tape(UTP & CTA) -->> only 2 days days showing
User740271 		2023-12-06 02:10:33
Sierra_Chart Engineering LPN LP 		1 313
Micro Henry Hub Natural Gas
User542502 		2023-12-06 01:51:39
Sierra_Chart Engineering LPN LP 		9 975
Bitcoin symbol
User472677 		2023-12-06 01:36:08
User584084 LPN LP 		1 581
*Not a support request*, just: BEWARE! Rithmic is *even worse* than SC makes it out to be.
Brookwood 		2023-12-05 23:10:43
Brookwood LPN LP 		8 2318
ERROR WITH THE CHART SCHEDULE
mcv215 		2023-12-05 21:28:22
John - SC Support LPN LP 		1 288
IQFeed and Interactive Brokers
User951299 		2023-12-05 21:25:11
John - SC Support LPN LP 		1 420
Flatten not working correctly
Dean Roberts 		2023-12-05 21:23:00
John - SC Support LPN LP 		7 1646
Uploaded Custom Alert sound cannot be tested
Daniel Gonzalez 		2023-12-05 21:19:22
John - SC Support LPN LP 		4 346
New Instance of Sierra Chart Issue
Maxpowers2k 		2023-12-05 21:16:03
John - SC Support LPN LP 		8 590
Unable to edit/modify and Delete extended rectangle tool
User519646 		2023-12-05 20:11:12
User519646 LPN LP 		4 424
[Programming Help] - sc.SendEmailMessage()
G369 		2023-12-05 19:19:13
G369 LPN LP 		0 277
Yes 2094 appearing in my charts
User495424 		2023-12-05 18:41:47
John - SC Support LPN LP 		1 319
Correlation Chart
User377189 		2023-12-05 18:17:55
John - SC Support LPN LP 		1 451
Activating Trial Period
User836794 		2023-12-05 17:58:23
John - SC Support LPN LP 		1 316
Draw Volume Profile selection bug
User424077 		2023-12-05 17:37:46
User45989 LPN LP 		9 1513
not able to use Draw Volume Profile
ljb2108 		2023-12-05 17:36:51
User45989 LPN LP 		2 755
Real-time data for symbol ____MBO is currently unavailable
AntoineOpala 		2023-12-05 17:32:13
AntoineOpala LPN LP 		2 533
Zeros in daily footprint
User705438 		2023-12-05 17:30:24
John - SC Support LPN LP 		1 323
FootPrint Data
Daren Hampton 		2023-12-05 17:25:26
John - SC Support LPN LP 		2 328
line should also appear from the far left to the right
georg2000 		2023-12-05 17:21:02
John - SC Support LPN LP 		1 323
Sierra chart not loading, keep freeze and disconnect.
User_Waz 		2023-12-05 17:19:48
Sierra_Chart Engineering LPN LP 		10 953
v.2567 cannot open Orders and Positions windows via keyboard shortcut or control bar
User753428 		2023-12-05 17:18:16
Sierra_Chart Engineering LPN LP 		1 299
Reset Charts
SADRIU Driton 		2023-12-05 16:37:00
John - SC Support LPN LP 		4 906
Replay dont work
kevin crochon 		2023-12-05 16:29:47
John - SC Support LPN LP 		3 403
Futures Data is Delayed and I don not why?!
Ragy 		2023-12-05 16:27:10
John - SC Support LPN LP 		1 456
Chart Question
User423634 		2023-12-05 16:21:12
John - SC Support LPN LP 		1 291
Trade Activity Log Stats
Daren Hampton 		2023-12-05 15:49:46
Daren Hampton LPN LP 		2 316
How to Add a Swing High/Low to another condition for
User68474 		2023-12-05 15:39:28
John - SC Support LPN LP 		4 782
Symbol changes not reflective in trade window
User559224 		2023-12-05 15:35:20
John - SC Support LPN LP 		10 564
Can't update SC because of a timeout issue
BenjFlame 		2023-12-05 15:24:36
Sierra_Chart Engineering LPN LP 		3 427
[Programming Help] - ASCIL: Code trigger or Alert when Target1Offset is reached?
BenjFlame 		2023-12-05 13:50:38
BenjFlame LPN LP 		0 348