Support Board
Date/Time: Wed, 10 Sep 2025 13:21:47 +0000
Opening a new chart returns a black screen
View Count: 94
| [2025-07-17 13:58:15] |
| User728169 - Posts: 1 |
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I'm a new user learning on the Trial Version. I am able to load the data for AAPL but when I attempted to do the same for GM or ESU25-CME and other random tickers I get black screens. I have connection (green) and I can see the details of the stock at the very top of the chart. Please help me figure this out. Thank you.
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| [2025-07-17 15:10:03] |
| John - SC Support - Posts: 41709 |
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You have limited data while you are on a trial. Refer to the following: Sierra Chart Trial Account For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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