Support Board
Date/Time: Tue, 09 Sep 2025 12:12:35 +0000
Global Profit/Loss Management did not flatten position
View Count: 152
| [2025-07-30 21:08:04] |
| warpigs - Posts: 49 |
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I have been using the global loss management settings for several months now without a problem that I’m aware of. Just now, I was using the trade copier (also for a few weeks) and had an open position across two accounts. One of the accounts flattened normally at the normal time, but the other did not and remains open. Originally, I was not aware that I needed to set this setting for accounts individually, but when I changed accounts and reopened the global loss management window the setting was in fact already ticked. How can we diagnose what went wrong?
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| [2025-07-31 21:36:40] |
| Sierra_Chart Engineering - Posts: 20841 |
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The Trade Activity Log has records related to Global Profit/Loss Management: Trade Activity Log: Common Instructions to Set Trade Activity Log Display Settings If it is not triggering and flattening positions for a Trade Account, there may not be any useful information there but there should be some. Also the information here is helpful: Global Profit/Loss Management: How Daily Net Profit/Loss is Calculated for a Trade Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-07-31 21:37:27
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| [2025-08-05 14:52:11] |
| warpigs - Posts: 49 |
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Thank you. I will post it here once it happens again.
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