Support Board
Date/Time: Mon, 08 Sep 2025 21:03:40 +0000
Delayed Data
View Count: 101
| [2025-08-05 13:49:50] |
| ryanlward188 - Posts: 1 |
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Goodmorning, I am reaching out for help and inquiring as to why some of my chart data is delayed. I haven't changed anything and have paid my services fees etc. Please advise if you guys know anything I do not? Thanks, Ryan |
| [2025-08-05 14:03:22] |
| Sierra_Chart Engineering - Posts: 20841 |
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You have no real-time exchanges active. If you go to the bottom of the page here you can see the exchange that needs to be reactivated that you had activated previously: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices You also need to add credit to your account to pay for the exchange.: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-08-05 14:08:54
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