Support Board
Date/Time: Mon, 08 Sep 2025 21:02:10 +0000
Trading is disabled
View Count: 114
| [2025-08-06 06:38:06] |
| User781731 - Posts: 70 |
|
When I place market and limit orders on ES and MES the orders show up for a split second on the chart and then disappear. See attached for message in Trade Service Log and the settings I currently have enabled. My broker said the issue is not from their end and I should be able to place trades. |
 screenshot.jpg / V - Attached On 2025-08-06 06:33:20 UTC - Size: 184.19 KB - 21 views screenshot2.jpg / V - Attached On 2025-08-06 06:35:53 UTC - Size: 169.27 KB - 20 views |
| [2025-08-06 11:10:24] |
| Sierra_Chart Engineering - Posts: 20841 |
|
Yes it makes sense the orders briefly appear, and disappear because the orders are getting rejected. Your broker is wrong with what they said. They have specifically disabled trading on your account. They need to enable it. This is the setting they need to adjust: Trade Account and Risk Management: Trading Is Disabled (Access Control Settings) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-08-06 11:10:55
|
To post a message in this thread, you need to log in with your Sierra Chart account: