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Date/Time: Tue, 23 Sep 2025 18:03:52 +0000



Post From: how to upgrade the service?

[2022-10-17 13:05:16]
User638676 - Posts: 13
Please, I need a clear instruction as to how I can upgrade my current service to Service Package 5 Base Advanced.
Also, I have not used the service I purchased even once yet so I'm hoping the upgrade could begin and cover a full 3 month period.
I'm sorry, as someone completely new to your services I just find your info pages VERY confusing and the lack of phone / online chat service VERY frustrating.
I really need a bit of help.
Since I'm actually trying to pay you more money I would expect some interest from your end. I have 2 tickets raised now regarding this - yet to hear from you.
Any chances?
Thank you kindly