Support Board
Date/Time: Tue, 23 Sep 2025 13:15:44 +0000
Post From: ERROR MESSAGE - CQG
| [2022-10-31 13:21:28] |
| Samuel David - Posts: 22 |
|
Dear Support, My ac is up to date in terms of payment but getting following msg: "Connection error message from service "CGQ WebAPI| Logon unsuccessful. Server message: Trader is not enabled to use SierraChartData - Contact your FCM" What could be the issue? Appreciate assist Best, Samuel |