Support Board
Date/Time: Tue, 23 Sep 2025 01:37:27 +0000
Post From: Connecting to Apex and Rithmic don't work
| [2022-12-02 15:51:26] |
| John - SC Support - Posts: 41958 |
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You are setup to use the Denali Feed in terms of your account setup. Check the setting for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support For Sierra Chart Data Feeds and make sure this is set to Yes. Then, the last thing to check is that you have an [M] showing at the end of the symbol in your chart header. Refer to the following: Chart Data and Chart Data Files: The Meaning of the [M] Designation after a Symbol For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |