Login Page - Create Account

Support Board


Date/Time: Tue, 16 Sep 2025 08:19:39 +0000



Post From: sierra platform not connected

[2024-06-03 21:54:49]
John - SC Support - Posts: 41827
What exactly is occurring? What are you seeing?

What is "Global Settings >> Data/Trade Service Settings >> Current Selected Service" set to?

And what is one symbol for one chart where you have a problem. We need the exact symbol as it is entered for the chart.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing