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Date/Time: Thu, 11 Sep 2025 05:31:42 +0000



Post From: Question About Package Fee Charged on May 28 and Upcoming Vacation

[2025-06-05 04:38:12]
jenny354 - Posts: 4
Hi,

Thank you for your previous message regarding the $46 service balance.

I would like to ask:

1. Is it possible to refund the unused $46 service balance to my original payment method? If so, is there any processing fee or charge for the refund?

2. I also notived a $13 Denali data fee. How can I stop the automatic renewal of theis fee?

I appreciate your assistance and look forward to your response.

Thank you.