Support Board
Date/Time: Thu, 11 Sep 2025 05:39:54 +0000
Post From: Question About Package Fee Charged on May 28 and Upcoming Vacation
| [2025-06-05 13:45:50] |
| John - SC Support - Posts: 41741 |
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There is a $5.00 processing fee for payment refunds per our Refund Policy that can be viewed at the following link: Sierra Chart Purchase and License Information: Refunds Please let us know if you want us to proceed with the refund of your Services Surplus balance. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |