Support Board
Date/Time: Wed, 10 Sep 2025 22:23:18 +0000
Post From: TopStep Evaluation not connecting
| [2025-06-11 20:48:50] |
| John - SC Support - Posts: 41741 |
|
For one thing, your symbols are incorrect for Rithmic. In each instance that you are running, you need to select "Edit >> Translate Symbols to Current Service". Second, this log is from a Sub-Instance. Is it this sub-instance that you are having a problem with? Are you having a problem connecting from the main instance? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |