Support Board
Date/Time: Thu, 11 Sep 2025 11:39:06 +0000
Post From: Cannot download Denali data(CME, CBOT, COMEX, NYMEX) for non-professional Trading accounts
| [2025-06-16 23:01:19] |
| User100912 - Posts: 131 |
|
I have the same problem, it makes the platform unusable because no intraday data loads until historical data is piped in for that instrument. On a gigabit connection this is taking days for a few dozen symbols, example message log: 2025-06-16 18:00:34.148 | Added historical Daily data request for GCQ25_FUT_CME to the queue.
2025-06-16 18:00:34.148 | Triggering next historical data download in queue. 2025-06-16 18:00:34.148 | Historical data download thread signaled to stop. 2025-06-16 18:00:34.148 | Socket (2) | CloseSocket call. 2025-06-16 18:00:34.148 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-06-16 18:00:34.148 | HD Request # 91 | Received 0 Daily data records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GCQ25_FUT_CME 2025-06-16 18:00:34.148 | HD Request # 91 | Completion time: 1m 30s. |