Support Board
Date/Time: Sun, 07 Sep 2025 23:00:34 +0000
Post From: data download question
| [2025-08-01 17:02:00] |
| John - SC Support - Posts: 41652 |
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Yes, that is correct. Whatever account you are trading, you need to be connected to that account. But you do NOT need to get the data from that trading service. From what you show us, you are getting your data from our Denali Exchange Data Feed, while you are trading with Rithmic. This is fine. Back the original issue then, which is that if what you show in your images is for the same installation where you are connecting to Rithmic, then you should have the Market Depth data in that DOM. Are you still having an issue with this? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |