Support Board
Date/Time: Mon, 08 Sep 2025 21:06:34 +0000
Post From: No level 2 market data in Package 12 Denali Feed + IBKR starting globex 04.08.25
| [2025-08-04 14:26:26] |
| Chriz - Posts: 4 |
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Hi, starting globex last night, I am missing all level 2 data i.e. resting orders in the DOM. I didnt change anything over the weekend. I was able to corner the problem to: - When changing the data/trade service in the chartbook to "SC Data [data]" I can see the level 2 data. Therefore I assume I have all the necessary packages to receive the data. - When I switch back to IBKR I can place orders and everything is working fine, however I am missing all level 2 data. (Allow Support for Sierra Chart Data Feeds is set to yes) - The problem persists with different future symbols, i.e. ES-202509-CME NQ-202509-CME Is there a problem with the denali feed that you know of? What can I do to resolve the issue? Date Time Of Last Edit: 2025-08-04 14:29:24
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