Support Board
Date/Time: Tue, 09 Sep 2025 12:15:30 +0000
Post From: CQG Data
| [2025-08-04 19:13:13] |
| John - SC Support - Posts: 41676 |
|
The exchanges renew on a calendar month basis. You did not have enough funds in your account to renew the exchanges you had active at that time, so they were deactivated. We see you have re-activated the exchanges since you posted this, so you should be fine now. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |