Support Board
Date/Time: Tue, 09 Sep 2025 12:16:35 +0000
Post From: MBT and MET previous contract data is not complete
[2025-08-04 19:45:08] |
hexpheen - Posts: 9 |
Thanks John. The "new window that has the list of contracts for data to be downloaded" did not come up. Here's my message log, looks like the issue (for both MBT and MET) is "date based rollover rule not defined for symbol". 2025-08-04 15:38:31.898 | System | Software version: 2776 64-bit 2025-08-04 15:38:31.898 | System | Primary Thread ID: 6404 2025-08-04 15:38:31.898 | System | Usage end date: 2026-02-11 2025-08-04 15:38:31.898 | System | Enabled for: Sierra Chart Historical Data Service. 2025-08-04 15:38:31.898 | System | Enabled for: Denali Real-Time Exchange Data Feed. 2025-08-04 15:38:31.898 | System | Enabled for: Delayed Denali Exchange Data Feed. 2025-08-04 15:38:31.898 | System | Enabled for exchange2: CME (Trading Account Required) 2025-08-04 15:38:31.898 | System | Enabled for exchange2: CBOT (Trading Account Required) 2025-08-04 15:38:31.898 | System | Enabled for exchange2: COMEX (Trading Account Required) 2025-08-04 15:38:31.898 | System | Enabled for exchange2: NYMEX (Trading Account Required) 2025-08-04 15:38:31.898 | System | Allow Support for Sierra Chart Data Feeds is enabled. 2025-08-04 15:38:31.898 | System | Current selected Data/Trading service: Teton CME Routing 2025-08-04 15:38:31.898 | System | Custom symbol settings values: disabled 2025-08-04 15:38:31.898 | System | Chart Update Interval: 400 2025-08-04 15:38:31.898 | System | Intraday Data Storage Time Unit: 0 2025-08-04 15:38:31.898 | System | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2025-08-04 15:38:31.898 | System | 2025-08-04 19:38:31 Local computer time in UTC 2025-08-04 15:38:31.898 | System | 2025-08-04 15:38:31 Local computer time in SC Time Zone 2025-08-04 15:38:31.898 | System | 2025-08-04 19:36:09 Server time in UTC 2025-08-04 15:38:31.898 | System | Local computer UTC time and Server UTC time difference: 4 seconds. 2025-08-04 15:38:31.898 | System | Program path: C:\SierraChart\ 2025-08-04 15:38:31.898 | System | Data Files path: C:\SierraChart\Data\ 2025-08-04 15:38:31.898 | System | OS Version Number: 10.0 2025-08-04 15:38:31.898 | System | Locale Setting: C 2025-08-04 15:38:31.900 | System | DLLs: UserContributedStudies_64.dll 2025-08-04 15:38:31.900 | System | Allowed protected custom studies: 2025-08-04 15:38:31.900 | System | Crash reporter started: true 2025-08-04 15:38:31.900 | Unset | 2025-08-04 15:39:06.488 | Historical Data | Starting DelayedDownloadMonitoringTimer 2025-08-04 15:39:06.488 | Historical Data | Starting HDTimeoutTimer 2025-08-04 15:39:06.488 | Historical Data | Added historical Daily data request for MBTQ25_FUT_CME to the queue. 2025-08-04 15:39:06.497 | Historical Data | Triggering next historical data download in queue. 2025-08-04 15:39:06.503 | Historical Data | HD Request # 2 | Downloading Historical Daily chart data for MBTQ25_FUT_CME. Starting date: 1925-08-29. Service: sc_futures_direct.dtc.trading 2025-08-04 15:39:07.327 | Historical Data | HD Request # 2 | Requesting historical Daily data for BAQ25 starting at 1925-08-28. SC External HD service. 2025-08-04 15:39:07.719 | Historical Data | HD Request # 2 | Receiving historical Daily data for MBTQ25_FUT_CME starting at 2025-02-28. 2025-08-04 15:39:07.719 | Historical Data | HD Request # 2 | Writing historical Daily data to the file MBTQ25_FUT_CME.dly. 2025-08-04 15:39:07.724 | Historical Data | HD Request # 2 | Bytes received: 5390 2025-08-04 15:39:07.724 | Historical Data | HD Request # 2 | Received 108 Daily data records from 2025-02-28 00:00:00 to 2025-08-04 00:00:00 (158.0 days) and wrote 108 records for MBTQ25_FUT_CME 2025-08-04 15:39:07.725 | Historical Data | HD Request # 2 | Completion time: 1s. 2025-08-04 15:39:07.725 | Historical Data | HD Request # 2 | Daily data download complete for MBTQ25_FUT_CME. Unique request ID: 2 2025-08-04 15:39:07.725 | Unset | Removing historical data download ID 2. 2025-08-04 15:39:07.725 | Historical Data | 2025-08-04 15:39:07.725 | Historical Data | No download requests in the queue to start downloads for. 2025-08-04 15:39:07.800 | Chart | MBTQ25_FUT_CME [C-D][M] Daily #11 | Reloading chart. 2025-08-04 15:39:07.800 | Chart | MBTQ25_FUT_CME [C-D][M] Daily #11 | Date based rollover rule not defined for symbol. Unable to build continuous futures contract chart. 2025-08-04 15:39:07.800 | Chart | MBTQ25_FUT_CME [C-D][M] Daily #11 | There are no continuous futures contract symbols. Loading data normally. 2025-08-04 15:39:07.864 | Chart | MBTQ25_FUT_CME [C-D][M] Daily #11 | Chart data loading complete. 2025-08-04 15:44:03.362 | Historical Data | Added historical Daily data request for METQ25_FUT_CME to the queue. 2025-08-04 15:44:03.362 | Historical Data | Triggering next historical data download in queue. 2025-08-04 15:44:03.366 | Historical Data | HD Request # 3 | Downloading Historical Daily chart data for METQ25_FUT_CME. Starting date: 1925-08-29. Service: cme 2025-08-04 15:44:03.366 | Historical Data | HD Request # 3 | Using server: ds28.sierracharts.com port 10149 2025-08-04 15:44:03.367 | Network | Socket (3) | Creating socket. 2025-08-04 15:44:03.367 | Network | Socket (3) | New receive buffer size: 0 2025-08-04 15:44:03.367 | Network | Socket (3) | Connecting to IP: 67.214.125.5. 2025-08-04 15:44:03.544 | Historical Data | HD Request # 3 | Setting DTC encoding to Binary VLS 2025-08-04 15:44:03.544 | Historical Data | HD Request # 3 | Sending historical data logon request message. 2025-08-04 15:44:03.699 | Historical Data | HD Request # 3 | Requesting historical Daily data starting at 1925-08-29. 2025-08-04 15:44:04.398 | Historical Data | HD Request # 3 | Decompressing data. 2025-08-04 15:44:04.398 | Historical Data | HD Request # 3 | Receiving historical Daily data for METQ25_FUT_CME starting at 2025-02-28. 2025-08-04 15:44:04.399 | Historical Data | HD Request # 3 | Writing historical Daily data to the file METQ25_FUT_CME.dly. 2025-08-04 15:44:04.400 | Network | Socket (3) | CloseSocket call. 2025-08-04 15:44:04.400 | Network | Socket (3) | Shutdown started. Waiting for graceful close. 2025-08-04 15:44:04.402 | Historical Data | Historical data download thread signaled to stop. 2025-08-04 15:44:04.402 | Historical Data | HD Request # 3 | Received 108 Daily data records from 2025-02-28 00:00:00 to 2025-08-01 00:00:00 (155.0 days) and wrote 108 records for METQ25_FUT_CME 2025-08-04 15:44:04.402 | Historical Data | HD Request # 3 | Completion time: 1s. 2025-08-04 15:44:04.402 | Historical Data | HD Request # 3 | Daily data download complete for METQ25_FUT_CME. Unique request ID: 3 2025-08-04 15:44:04.402 | Unset | Removing historical data download ID 3. 2025-08-04 15:44:04.402 | Historical Data | 2025-08-04 15:44:04.402 | Historical Data | No download requests in the queue to start downloads for. 2025-08-04 15:44:04.487 | Network | Socket (3) | Socket gracefully closed by remote side. 2025-08-04 15:44:04.487 | Network | Socket (3) | Closed. 2025-08-04 15:44:04.802 | Chart | METQ25_FUT_CME [C-D][M] Daily #12 | Reloading chart. 2025-08-04 15:44:04.802 | Chart | METQ25_FUT_CME [C-D][M] Daily #12 | Date based rollover rule not defined for symbol. Unable to build continuous futures contract chart. 2025-08-04 15:44:04.802 | Chart | METQ25_FUT_CME [C-D][M] Daily #12 | There are no continuous futures contract symbols. Loading data normally. 2025-08-04 15:44:04.838 | Chart | METQ25_FUT_CME [C-D][M] Daily #12 | Chart data loading complete. |