Support Board
Date/Time: Mon, 08 Sep 2025 21:08:51 +0000
Post From: Trading Evaluator- Order Issue
| [2025-08-04 20:37:55] |
| John - SC Support - Posts: 41670 |
|
The log shows the following: Trade Order Error - Order is not allowed based on the symbol. Contact Sierra Chart support. Internal Order ID: 33602. Service Order ID: (none). Symbol: MNQU25. Account: FuturesTrading *
Which is stating that you are not allowed to trade MNQ with that account for some reason. Is this an account you setup for yourself, or was this setup for you? If it was setup for you, then you need to ask whomever is in control of the account to allow you to trade MNQ, or to explain why you are not able to trade it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |