Support Board
Date/Time: Mon, 08 Sep 2025 21:15:41 +0000
Post From: Order Cancellacion Failed TopStep
| [2025-08-06 15:31:27] |
| pavel.lysenka - Posts: 18 |
|
Hello, I got this error today after opening an order and canceling it. I trade through a funded on Topstep. 2025-08-06 15:06:35.446 | Rithmic Direct - DTC | Requesting trade accounts from server. 2025-08-06 15:06:35.694 | Rithmic Direct - DTC | Requesting Trade Positions data. 2025-08-06 15:06:39.497 | TradeActivity files query time: 0.028499 seconds. Entries: 22. Current queries: 1 2025-08-06 15:06:39.751 | TradeActivity files query time: 0.016993 seconds. Entries: 22. Current queries: 1 2025-08-06 15:06:40.298 | TradeActivity files query time: 0.015978 seconds. Entries: 0. Current queries: 1 2025-08-06 15:06:40.341 | Denali Data Feed | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 2025-08-06 15:06:40.341 | Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 2025-08-06 15:06:40.468 | TradeActivity files query time: 0.015076 seconds. Entries: 22. Current queries: 1 2025-08-06 15:06:46.956 | TradeActivity files query time: 0.024390 seconds. Entries: 22. Current queries: 1 2025-08-06 15:06:53.289 | TradeActivity files query time: 0.025885 seconds. Entries: 22. Current queries: 1 2025-08-06 15:06:57.108 | TradeActivity files query time: 0.000911 seconds. Entries: 0. Current queries: 1 2025-08-06 15:06:57.220 | TradeActivity files query time: 0.000690 seconds. Entries: 0. Current queries: 1 2025-08-06 15:06:58.349 | TradeActivity files query time: 0.000745 seconds. Entries: 0. Current queries: 1 2025-08-06 15:06:58.412 | TradeActivity files query time: 0.000611 seconds. Entries: 0. Current queries: 1 2025-08-06 15:06:59.818 | TradeActivity files query time: 0.000844 seconds. Entries: 0. Current queries: 1 2025-08-06 15:06:59.879 | TradeActivity files query time: 0.000791 seconds. Entries: 0. Current queries: 1 2025-08-06 15:07:54.695 | TradeActivity files query time: 0.016703 seconds. Entries: 22. Current queries: 1 2025-08-06 15:07:55.166 | TradeActivity files query time: 0.016482 seconds. Entries: 22. Current queries: 1 2025-08-06 15:07:55.711 | TradeActivity files query time: 0.016553 seconds. Entries: 22. Current queries: 1 2025-08-06 17:22:10.134 | Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 2697. Service Order ID: (none). Symbol: ESU5.CME. Account: S1Jun1114590266 * 2025-08-06 17:22:11.651 | Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 2697. Service Order ID: (none). Symbol: ESU5.CME. Account: S1Jun1114590266 * 2025-08-06 17:22:23.781 | Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 2697. Service Order ID: (none). Symbol: ESU5.CME. Account: S1Jun1114590266 * 2025-08-06 17:22:34.602 | Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 2697. Service Order ID: (none). Symbol: ESU5.CME. Account: S1Jun1114590266 * 2025-08-06 17:23:30.643 | Requesting order status for non-responsive order. Time since last action: 55.4 seconds | Symbol: ESU5.CME | TradeAccount: S1Jun1114590266 | InternalOrderID: 2697 | Current Status: Order Sent * 2025-08-06 17:23:55.292 | Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 2697. Service Order ID: (none). Symbol: ESU5.CME. Account: S1Jun1114590266 * 2025-08-06 17:23:56.578 | Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 2697. Service Order ID: (none). Symbol: ESU5.CME. Account: S1Jun1114590266 * 2025-08-06 17:23:57.198 | Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 2697. Service Order ID: (none). Symbol: ESU5.CME. Account: S1Jun1114590266 * 2025-08-06 17:24:00.090 | Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 2697. Service Order ID: (none). Symbol: ESU5.CME. Account: S1Jun1114590266 * 2025-08-06 17:24:51.862 | Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 2697. Service Order ID: (none). Symbol: ESU5.CME. Account: S1Jun1114590266 * 2025-08-06 17:25:08.439 | Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 2697. Service Order ID: (none). Symbol: ESU5.CME. Account: S1Jun1114590266 * 2025-08-06 17:29:51.457 | Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 2700. Service Order ID: (none). Symbol: ESU5.CME. Account: S1Jun1114590266 * 2025-08-06 17:29:56.153 | Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 2700. Service Order ID: (none). Symbol: ESU5.CME. Account: S1Jun1114590266 * 2025-08-06 17:30:32.870 | Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 2700. Service Order ID: (none). Symbol: ESU5.CME. Account: S1Jun1114590266 * 2025-08-06 17:31:14.566 | Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 2700. Service Order ID: (none). Symbol: ESU5.CME. Account: S1Jun1114590266 * |