Support Board
Date/Time: Tue, 09 Sep 2025 18:56:37 +0000
Post From: Denali 6M Mexican Peso continuous chart is broken
| [2025-08-06 20:35:56] |
| Sierra_Chart Engineering - Posts: 20852 |
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First, in order not to confuse things and overwhelm us which only results in slowing down our response, only raise an issue with a single symbol at a time. Otherwise, this is just going to get delayed and we keep pushing this back. Second, it is normal that the last day in the chart or the most recently added data, will always be for the contract month of the symbol of the chart. Regardless of whether that contract month is active. This is why you can see a large bar at the end the chart, and not necessarily right away but when new data is added. This is normal and will not change: Continuous Futures Contract Charts: Issues When Symbol of Chart is not Current Contract and Expires Later So we are not going to discuss that issue further. Do not chart the December contract at this time if it is not the active contract. Let us concentrate on ZC. The September contract is excluded from continuous contract charts. We are not sure whether that is right or not. We want you to use the SC Data Service (see below) And make sure you are running the current version: Software Download: Fast Update This is what we currently see and we see no missing data: https://www.sierrachart.com/image.php?Image=1754512460962.png Update to the latest version and re-download the data: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data ---- To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks in Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-08-06 20:37:06
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