Support Board
Date/Time: Tue, 09 Sep 2025 12:15:22 +0000
Post From: corrupted stock chartbook
| [2025-08-11 15:12:51] |
| User993113 - Posts: 82 |
|
Hello, Since this morning, I have been experiencing a serious issue with corrupted stocks chartbook. This problem occurs on both SC instances I have saved on my PC. The problem seems to be limited only to the chartbook containing the stocks; the other chartbooks related to futures (which, moreover, also contain identical studies) appear to be working normally. Here’s what happens: after saving and closing the platform correctly, when I reopen my stock chartbook, the Alert Manager window appears, reporting — for some studies on certain tickers (specifically the up/down volume divergence I set through an Alert Condition) — a formula error that, in reality, does not exist, because before closing the platform everything was working normally. After that, when I open the chart, the following occurs: 1) A large part of the charts within the saved chartbook are missing. 2) Instead of the ones I saved, other charts (other Tickers) appear. 3) All charts are renamed with a different name from the one I set (for example, the chart named “NVDA” becomes “NVDA (CBV-D)”). 4) The studies I had set are gone, except for the divergence-related ones, and another study that I did not insert appears. 5) The price is no longer displayed: the price scale on the right is empty, and the text “nan” appears at the top. If I try to adjust the scale, nothing happens; if I reset the scale, only whole numbers appear, and no candlesticks are displayed. as I no longer know what to do. I would like to avoid having to go through the trouble of rebuilding my entire chartbook from scratch. Thanks in advance |