Support Board
Date/Time: Mon, 08 Sep 2025 16:27:50 +0000
Post From: CLock, data and Volume are freezing
| [2025-08-20 20:29:34] |
| John - SC Support - Posts: 41659 |
|
There is nothing we can see from our end, and there have been no interruptions in general, so what you are seeing is definitely coming from your connectivity, although there is nothing specific showing in your log. The information for your IT department is at the following link: Data/Trading Service Connection and Symbol Issues: 1.6. Internet Ports and IP Addresses used by Sierra Chart Data Services For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |