Support Board
Date/Time: Mon, 08 Sep 2025 16:09:38 +0000
Post From: Custom Study Compiles and Loads, but Function Never Executes (No Logging or Orders)
| [2025-08-31 02:19:55] |
| User792880 - Posts: 8 |
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Thanks everyone for the help so far. Based on all the testing we’ve done, I’m convinced this isn’t a build process issue — the same DLL compiles cleanly, loads in Sierra, but once attached to a chart the study never executes. The Message Log remains completely blank (not even startup lines), no alerts or drawings appear, and no orders are placed, even in simulation mode with Auto Trading enabled. Since other users have reported the same symptom under Parallels but not under VMware Fusion or native Windows, it seems likely this is a Parallels/Windows ARM compatibility problem rather than a Sierra Chart issue. I’m planning to open a ticket with Parallels support, but before I do: Is there a specific way I should describe this problem to them that would be most helpful? For example, should I frame it as: “The Message Log window in SierraChartARM64.exe never updates under Parallels,” “Custom study DLL callbacks never execute under Parallels Windows ARM,” or “Filesystem/graphics virtualization under Parallels might prevent Sierra’s logging and study execution pipeline from running”? Any advice on the best technical angle to give Parallels would be much appreciated. Thanks again. |