Support Board
Date/Time: Mon, 08 Sep 2025 16:29:01 +0000
Post From: Inquiry Regarding Subscription End Date After Data Plan Upgrade
| [2025-08-31 16:02:20] |
| Sierra_Chart Engineering - Posts: 20840 |
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This is absolutely there! It always has been. There is a very clear statement, which you have to confirm, stating what the cost of the exchange fee is at the time of activation, and what you will be billed, the following month. This is already there. You can go through this again and see it. Here is an example of what you will see and what you did see: Activating CBOT non-professional top-of-book. You must have a funded futures Trading account with one of the supported Trading Services and Sierra Chart must be connected to that account, to be able to use this exchange. Do *not* activate this exchange unless you have a funded futures trading account with one of the supported Trading Services because otherwise you will not receive real-time data with this particular exchange and Sierra Chart support will not be able to issue a refund. You will be charged 2 USD for the real-time data from the CBOT non-professional top-of-book exchange from this moment until August 31. You will be charged the 2 USD next month on October 1 unless you deactivate the exchange. Press Activate to confirm. And you have to press Activate again to confirm. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-08-31 16:04:14
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