Support Board
Date/Time: Mon, 08 Sep 2025 10:42:58 +0000
Post From: Market Depth Historical Graph Not Displaying Complete Information
| [2025-09-04 18:32:36] |
| John - SC Support - Posts: 41652 |
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We recommend starting by setting the option for "Extend Last Known Depth" to "No". This will then give you a better view of what data is actually showing up in the chart. Our guess is that you are not receiving the full amount of levels from Rithmic, perhaps only the 1 Best Bid and Best Ask. Doing the above should help to see this better. Also take a look at the "File >> Open Market Depth Window" to view the actual market depth as it is coming in. If you are having an issue with the number of levels that are coming into your system, then you need to talk to your broker/Rithmic about this, as that is where you are getting your data from. For what it is worth, we see that you were getting data from our Denali Exchange Data feed last February. We wonder if you intended to activate this again and that may be why you are seeing this discrepancy. You can activate the exchange(s) you want for the CME Group at the following link: https://www8.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |