Support Board
Date/Time: Sun, 07 Sep 2025 19:27:26 +0000
Refund for extra account balance
View Count: 145
| [2025-08-10 06:02:03] |
| TraderChris - Posts: 2 |
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Hello, I'm going to be closing down my Sierra Chart account and wanted to see if I can get a refund on my excess account balance? Thank you very much, Chris |
| [2025-08-10 13:34:45] |
| Sierra_Chart Engineering - Posts: 20829 |
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Yes of course. This will be worked on, this week.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-10 20:47:06] |
| TraderChris - Posts: 2 |
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Thanks a lot, I appreciate it!
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| [2025-08-11 17:36:56] |
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Hello, Can you please followup on the ticket here: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets&Ticket=1754933786344761958#ViewTicket Sierra Chart Support |
| [2025-08-14 16:18:36] |
| User691688 - Posts: 1 |
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I bought service package 5 to day by mistake and i dont need it and i did not use it. Can i have a refund for this also for the remaining balance that i have open on the website on my card that i have used for buying the service. Thanks in advance Jan Maarten |
| [2025-08-14 18:53:44] |
| Sierra_Chart Engineering - Posts: 20829 |
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Yes we will work on this for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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