Support Board
Date/Time: Sun, 07 Sep 2025 19:30:01 +0000
KC Coffee, KC-202512-NYBOT, P/L Incorrect
View Count: 170
[2025-08-11 18:19:43] |
User624595 - Posts: 254 |
Quantity, average price, Positions Window, Trade Activity Log, symbol settings, order fills start date all seem correct. But Prior Closed Trade PnL on Trade Window and in Chart Stats of TAL seems to be off/multiplied by 100x. Current Open PnL seems to be correct. |
[2025-08-11 21:44:06] |
Sierra_Chart Engineering - Posts: 20829 |
How does Interactive Brokers quote this symbol? Is it in increments of .05? Exchange specifications are here: https://www.ice.com/products/15/Coffee-C-Futures Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-08-11 21:44:25
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[2025-08-11 22:33:11] |
User624595 - Posts: 254 |
https://misc.interactivebrokers.com/cstools/contract_info/v3.10/index.php Screenshot attached from this IB symbol lookup link. On the IB DOM and charts however, the quotes look like 313.50, 313.55, 313.60, etc. And the Open P/L seems correct though, only the Closed P/L seems multiplied. Date Time Of Last Edit: 2025-08-11 22:36:42
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[2025-08-12 02:50:06] |
Sierra_Chart Engineering - Posts: 20829 |
Therefore, we do not need to change the Symbol Settings. Not sure what the issue is with the Daily Profit/Loss. Is it displayed as a Currency Value?: Chart Settings: Profit/Loss Format (List) (Chart >> Chart Settings >> Trading menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2025-08-12 22:58:03] |
User624595 - Posts: 254 |
Misspoke above, closed PnL is correct, it is the Open PnL that is wrong. It is not occurring on any other symbol, and not occurring in the ChartDOM, only in Trade Window and TAL ChartStats tab Open P/L. Screenshots attached. It is showing wrong in both Currency and ticks, being multiplied for some reason. In the TAL Chartstats tab, it shows last price used as -100.00. This looks as it may be the issue. Any idea why this is? |
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[2025-08-13 10:57:03] |
User624595 - Posts: 254 |
Seems sometimes or when market closes, it uses -100 for some reason for the price in P/L Calculation. Now that the market is open again, the TAL is pulling in the correct last price and the open P/L is correct. However the Low during position on KC while market is open is still showing -100, attached. |
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[2025-08-13 12:02:14] |
Sierra_Chart Engineering - Posts: 20829 |
This is from the Interactive Brokers data feed: In the TAL Chartstats tab, it shows last price used as -100.00.
it uses -100 for some reason for the price in P/L Calculation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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