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Date/Time: Sun, 07 Sep 2025 19:30:04 +0000



[User Discussion] - Probléme de connexion

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[2025-08-12 16:25:05]
User698748 - Posts: 5
Bonjour j ai un problème sur mes trois sierra .
Mes charts somt repassé dans le livre des graphiques et il me met par défaut example de chartbook.
quand je réintègre mes charts il bloque il a une erreur de chargement.
Merci pour votre retour
[2025-08-13 12:13:42]
Sierra_Chart Engineering - Posts: 20829
Set this option to No:
General Settings Window: Open Files On Startup (Global Settings >> General Settings >> General >> Startup)

Open the Chartbook you want to open through File >> Open Chartbook.

If there is an issue, tell us specifically what the issue is with one of the charts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-08-13 12:15:53
[2025-08-13 16:50:04]
User698748 - Posts: 5
File attached
imageCapture d'écran 2025-08-13 102817.png / V - Attached On 2025-08-13 16:48:10 UTC - Size: 226.42 KB - 28 views
imageCapture d'écran 2025-08-12 174120.png / V - Attached On 2025-08-13 16:48:21 UTC - Size: 945.04 KB - 30 views
Attachment Deleted.
[2025-08-13 16:57:15]
User698748 - Posts: 5
Bonjour je vais essayer d être plus précis
La difficulté est de retrouver son état standard pour connecter mes sierra.
le premier sierra le dossier ( sierra 64 Application a été endommagé
Le deuxième sierra s ouvre mais il y a par défaut les charts d exemples et les miens sont a réintialiser mais il ne marche pas.
le troisième sierra ,il y a les bon charts mais ne marche pas.
Merci pour votre retour.
[2025-08-14 15:13:57]
Sierra_Chart Engineering - Posts: 20829
Translation:
Hello I will try to be more precise
The difficulty is to find its standard condition to connect my Sierra.
The first Sierra the file (Sierra 64 Application was damaged
The second Sierra opens but there are by default the charts of examples and mine are to be re -informed but it does not work.
The third sierra, there are the right charts but does not work.
Thank you for your return.All

We want you to install Sierra Chart again, and use the ZIP installer:
Software Download: Sierra Chart Zip Installer

When you start Sierra Chart, on the Login window, uncheck Open Files on Startup:
Sierra Chart - Software Login Instructions

Here are instructions to open a chart:
Getting Started, Opening Charts and Basic Trading: Open A Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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