Support Board
Date/Time: Sun, 07 Sep 2025 19:19:44 +0000
DOM flatten button does not work - interactive brokers
View Count: 98
| [2025-08-13 17:21:00] |
| Ayal416 - Posts: 7 |
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Hello, - When I trade in simulation mode the flatten button on the DOM does what it supposed to do. It flattens the orders and cancels related OCO orders. - When I trade my Interactive Brokers account (live), the flatten button cancels all orders on the DOM and in Interactive Brokers. However, the positions remains open. So, the flatten button works as a "cancel all" rather than flatten. I am unable to find the configuration for the behavior of the flatten button. Regards, Ayal |
| [2025-08-13 19:13:49] |
| Sierra_Chart Engineering - Posts: 20829 |
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Refer to the information here. It may apply in this case: Basic Trading and the Trade Window: Rejected Market Order When Using Flatten or Reverse Because of Position Limit Exceeded Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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