Support Board
Date/Time: Sun, 07 Sep 2025 19:27:25 +0000
Currency and Ticks at Order Lines in more Instances
View Count: 102
| [2025-08-14 13:10:55] |
| Tom_Tom - Posts: 45 |
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Hello, i have opend more instances. So if i send a order in Chart Trading from the main Instance, i see always the currency and ticks on order lines in the main instance, but in the other instances same symbol i dont see this information. If i send my order from a other instance, i can see it in this instance and in the main instance. But not in other instances. Thanks for Help Best regards Thomas |
| [2025-08-14 13:33:10] |
| Sierra_Chart Engineering - Posts: 20829 |
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We are not exactly sure what you are referring to, but all of the capabilities and functionality, regarding an order, are only fully available, in the instance the order was entered from.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-14 13:49:38] |
| Tom_Tom - Posts: 45 |
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Hi thanks for Answer. Yes i think so. But if i send my order from the main instance. i cant see the currency and tick information on the orderline in the higher instance. if i send the order from the higher instance i see it in this instance, and in the main instance. So main instance i can see it always. But other instances i can only see it if i sent it from this instance. |
| [2025-08-14 13:50:56] |
| Sierra_Chart Engineering - Posts: 20829 |
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We do not know exactly what you are referring to: i cant see the currency and tick information
However, whatever you are seeing, must be just how it is. This we are certain of. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-08-14 13:51:03
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| [2025-08-14 13:51:57] |
| Tom_Tom - Posts: 45 |
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ah ok only full available in the instace the order was enterd. maybe this is the problem
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| [2025-08-14 14:26:17] |
| Tom_Tom - Posts: 45 |
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hi i have made a picture of my problem
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Attachment Deleted.  Unbenannt.png / V - Attached On 2025-08-14 14:25:07 UTC - Size: 94.76 KB - 37 views |
| [2025-08-14 14:56:08] |
| Sierra_Chart Engineering - Posts: 20829 |
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We cannot help with this. The screenshot is illegible.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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