Support Board
Date/Time: Sun, 07 Sep 2025 19:11:57 +0000
v2787 Bug repport : Time Line study doesn't work
View Count: 172
| [2025-08-29 19:36:50] |
| Sébastien - Posts: 85 |
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Hi, I updated to v2787 and all the Time Line studies on my graphs are now invisible. This study seems broken. The studies aren't hidden of course. Best regards, |
| [2025-08-29 20:28:35] |
| Sierra_Chart Engineering - Posts: 20829 |
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We will check on this. For now go back to an earlier version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-29 20:50:53] |
| John - SC Support - Posts: 41652 |
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We did do some work on that study, but we tested it and everything should be fine. Please get us your chart that has the Time Line study on it so we can take a look. Follow these instructions to get us the chart: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-08-29 23:14:17] |
| Sébastien - Posts: 85 |
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Here is one blank chart with the Time Line study only. It was originally created with the v2787 (it doesn't come from an older version). The line that should have been drawn by the study at 9:30am is invisible on my screen. |
 Chartbook_TIME_LINE.Cht - Attached On 2025-08-29 23:04:32 UTC - Size: 4.04 KB - 18 views |
| [2025-08-30 04:00:39] |
| fireworks11 - Posts: 66 |
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I have the same problem.
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| [2025-08-31 06:04:23] |
| fireworks11 - Posts: 66 |
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Same problem in version 2788.
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| [2025-09-01 14:36:15] |
| John - SC Support - Posts: 41652 |
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Our apologies for this, as it was a mistake on our end with the checking for the day of the week to display. We have fixed this and it will be in the next Pre-Release (v 2789). In the meantime, if you need the Time Line study, then you can rollback to version 2785, which goes back to the way it was working previously. Follow these instructions to rollback: Software Download: Full Control Rollback Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-09-01 16:21:04] |
| John - SC Support - Posts: 41652 |
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Version 2789 is now released which has the fix to the Time Line study. Follow these instructions to update: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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