Support Board
Date/Time: Sun, 07 Sep 2025 19:02:34 +0000
Sierra rejecting order stating that margin is insufficient
View Count: 75
| [2025-09-05 14:53:43] |
| User229787 - Posts: 6 |
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Good day I've connected SC to Ironbeam and am trying to trade the NQ. The order for 1 contract is continuously rejected stating that the margin is insufficient. Margin requirements by Ironbeam are 1K per contract and I have more than that in my account. Message log states that the requirement is over 3K. Would just like to know if this is an SC/Teton issue? Attaching the error message here: 2025-09-05 09:26:25.784 | Teton CME Routing (Order reject). Info: Trade Order Error - Insufficient Account Value (NLV) for margin for order. Margin needed for symbol: 3365.34 USD. MarginPercent: 10%. Margin needed for Account: 3365.34. Account Value: 2769.54. Max potential quantity: 1. Minimum required NLV: 50.00. Text: Parent order. Internal Order ID: 39577. Service Order ID: 4749463. Symbol: NQU25_FUT_CME. Account: 23085475 * |
| [2025-09-05 15:57:31] |
| Sierra_Chart Engineering - Posts: 20829 |
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The broker controls the margin requirements as a percentage. In your case, they have set 10% of the full exchange margin (might be the initial margin which is 10% higher than the exchange specified margin). This comes out to be 3365.34. Contact your broker for further help. It is not anything we can help with. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-09-05 15:57:49
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| [2025-09-06 04:25:28] |
| User229787 - Posts: 6 |
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Thank you, just wanted to confirm it wasn't a configuration or server-side issue.
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