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Date/Time: Wed, 10 Sep 2025 22:19:05 +0000



Post From: Downloading Continuous Contract Data taking days

[2025-07-08 21:23:36]
Sierra_Chart Engineering - Posts: 20865
to diagnose inter-instance / DTC communication issues?
There is nothing more to debug, the sub instance gets its historical data direct from the server, not from the main instance, and the Message Log has all that we need.

My new sub-instance isn't even connecting now.
Is the main instance of Sierra Chart running which it needs to connect to?

Respectfully, a problem with my Internet connections is clearly the wrong diagnosis here.
Not saying it is the Internet connection but a connectivity problem somewhere which can even reside within the operating system itself.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-07-08 21:24:02