Support Board
Date/Time: Mon, 08 Sep 2025 21:06:33 +0000
Post From: custom studys not found
| [2025-07-28 19:45:20] |
| John - SC Support - Posts: 41670 |
|
First, check to make sure you are not in "Safe Mode". Refer to the following: Sierra Chart - Software Login Instructions: Using Safe Mode If you are not in Safe Mode, then we would recommend building the DLL again while on the current version (2776). See if there is any information in the build log showing any issues. If there are, then first fix the issues you see and then try again. If it builds fine, and the file is in the "Data" folder, then restart Sierra Chart and once it comes up open your "Message Log" and look for an entry near the top that states "DLLs" and make sure your DLL is in that list. Then look at the following line which should state "Allowed Protected Custom Studies". Make sure the actual study that is part of the DLL is in that list. If the file and study are not showing, then look through the log to see if there is any reason stated. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |