Support Board

• Support Board |
• Search Board |
• Control Panel |
• View My Posts / Threads |
• Direct Messages

Date/Time: Wed, 10 Sep 2025 01:04:41 +0000

Post From: Numbers inside the candles of footprint/sierra chart are distorted and unreadable.....how

[2025-07-29 09:23:32] Link To Thread - Link To Post [Go To First Post]
Lokenan - Posts: 3
Title: 🕒 1-Hour Candle Start Time Misaligned by 30 Minutes (e.g. 19:00 Instead of 19:30) – XAUUSD (SC Data) Message: Hello Sierra Chart Support, I am using Sierra Chart version 2776 with SC Data and I'm encountering a timestamp alignment issue on my XAUUSD 1-hour intraday chart. Despite setting the following: Chart Bar Period: 60 Minutes Session Times: 00:00:00 to 23:59:59 Time Zone: (UTC+05:30) Chennai, Kolkata, Mumbai, New Delhi "New Bar at Session Start": Enabled I noticed that on 2025-07-28, one of the 1-hour candles started at 19:00 instead of the expected 19:30, and ran until 20:00. This created a mismatch in bar alignment for that every past day, while other days appear normal. I attempted a fix using Edit → Adjust Data → Time Adjustment (+00:30:00) for the specific range, and it worked, but I’d like to understand: Why this misalignment occurred in the first place? How to prevent it from happening again in future sessions? Is this an issue with the initial tick timestamp or data delivery from SC Data? If needed, I can provide screenshots showing the affected candle and my chart settings. Thank you for your assistance. Kind regards, Lokenan
0x Thank you
Attachment Deleted. Screenshot 2025-07-29 144707.png / V - Attached On 2025-07-29 09:18:02 UTC - Size: 158.42 KB - 39 views Screenshot 2025-07-29 144927.png / V - Attached On 2025-07-29 09:19:41 UTC - Size: 170.83 KB - 29 views