Login Page - Create Account

Support Board


Date/Time: Tue, 09 Sep 2025 18:36:17 +0000



Post From: my market data stoped updating this morming

[2025-08-04 14:11:40]
SC Support - Posts: 2005
When it comes to Real-time Stock or Futures Data, the exchanges sell that data each month and for access you would need to be on one of SP10, SP11, or SP12 and even then you would need to pay the corresponding Real-time Data Exchange Fee for what you activate, the cost of Real-time Stock or Real-time Futures Data is not included in the Price of Sierra Chart Software Usage Time.
Denali Exchange Data Feed: Supported Exchanges (Exchange Fees)

Please activate the CME Group Exchanges that you want Real-time Data for, you can do that via #3 here:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME

Then please re-connect to the Data Feed:
File Menu: Connect to Data Feed (File)
Date Time Of Last Edit: 2025-08-04 14:12:06