Support Board
Date/Time: Mon, 08 Sep 2025 16:21:23 +0000
my market data stoped updating this morming
View Count: 120
| [2025-08-04 13:10:46] |
| shy - Posts: 25 |
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Why? (my subscreption is till 11/28/2025) |
| [2025-08-04 14:11:40] |
| SC Support - Posts: 2005 |
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When it comes to Real-time Stock or Futures Data, the exchanges sell that data each month and for access you would need to be on one of SP10, SP11, or SP12 and even then you would need to pay the corresponding Real-time Data Exchange Fee for what you activate, the cost of Real-time Stock or Real-time Futures Data is not included in the Price of Sierra Chart Software Usage Time. Denali Exchange Data Feed: Supported Exchanges (Exchange Fees) Please activate the CME Group Exchanges that you want Real-time Data for, you can do that via #3 here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME Then please re-connect to the Data Feed: File Menu: Connect to Data Feed (File) Date Time Of Last Edit: 2025-08-04 14:12:06
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| [2025-08-04 18:18:30] |
| shy - Posts: 25 |
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Please help me, I am going lost among all the links, pages and explanations... What is the direct link to renew my EUREX futures real time data? Regards, Shy |
| [2025-08-04 20:26:36] |
| John - SC Support - Posts: 41659 |
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You can activate the EUREX exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedEUREX#Exchanges Note that the cost for the EUREX exchange is $25.00. You were short by $1.40, so we gave you these necessary funds so you do not have to add anything additional to your account. You can just activate the exchange at this time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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