Support Board
Date/Time: Tue, 09 Sep 2025 18:34:24 +0000
Post From: Real-Time data no longer available
| [2025-08-04 20:40:23] |
| User234787 - Posts: 4 |
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Thanks for your reply. It was my understanding that when I purchased a year's subscription to the "10 - Integrated Standard" package it included real-time streaming data for many exchanges. Per Sierra Chart's description of what is available through the "Denali Exchange Data Feed Service," which I should have access to, it states: "The Denali Exchange Data Feed provides real-time and historical data for the CME, CBOT, NYMEX, COMEX, EUREX, CFE, NASDAQ TotalView (also includes NYSE and AMEX), US Equities Consolidated Tape (NYSE, AMEX, NASDAQ full volume. Top of book only), and CBOE Indices exchanges." I had everything properly setup when I initiated my annual subscription back in February. Everything was running smoothly until today, when I was forced to log out and back in again. Now I no longer have access to real-time data (e.g. CME E-Micros and E-Minis). I would like to know what has changed and what I need to do to remedy the situation. For reference my broker is AMP Futures and I use CQG order routing. Date Time Of Last Edit: 2025-08-04 20:42:20
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