Support Board
Date/Time: Tue, 09 Sep 2025 18:37:52 +0000
Post From: Unsupported protocol version
| [2025-08-05 14:15:35] |
| Jethro Go - Posts: 6 |
|
2025-08-05 22:12:33.371 | Trade activity files set size: 64 2025-08-05 22:12:33.438 | Created the DTC Protocol server. 2025-08-05 22:12:33.440 | DTC Protocol Server listening on port 11099. 2025-08-05 22:12:33.440 | Reading Internal Order ID file. 2025-08-05 22:12:33.441 | Reading Trade Orders file. 2025-08-05 22:12:33.441 | Reading Trade Positions file. 2025-08-05 22:12:33.441 | Reading Trade Account Data files. 2025-08-05 22:12:33.443 | Software version: 2776 64-bit 2025-08-05 22:12:33.443 | Primary Thread ID: 25012 2025-08-05 22:12:33.443 | Usage end date: 2025-09-10 2025-08-05 22:12:33.443 | Enabled for: Advanced Features 2. 2025-08-05 22:12:33.443 | Enabled for: Sierra Chart Historical Data Service. 2025-08-05 22:12:33.443 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-08-05 22:12:33.443 | Enabled for: Delayed Denali Exchange Data Feed. 2025-08-05 22:12:33.443 | Enabled for exchange2: CME 2025-08-05 22:12:33.443 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-08-05 22:12:33.443 | Current selected Data/Trading service: SC Data 2025-08-05 22:12:33.443 | Custom symbol settings values: enabled 2025-08-05 22:12:33.443 | Chart Update Interval: 50 2025-08-05 22:12:33.443 | Intraday Data Storage Time Unit: 0 2025-08-05 22:12:33.443 | Time Zone: +08:00:00 (HKT+08) 2025-08-05 22:12:33.443 | 2025-08-05 14:12:33 Local computer time in UTC 2025-08-05 22:12:33.443 | 2025-08-05 22:12:33 Local computer time in SC Time Zone 2025-08-05 22:12:33.443 | 2025-08-05 14:11:20 Server time in UTC 2025-08-05 22:12:33.443 | Local computer UTC time and Server UTC time difference: 73 seconds. 2025-08-05 22:12:33.443 | Notice: Your computer's clock is off by 73 seconds. Set the 'Global Settings >> NTP Settings >> NTP Client Enable' to 'Yes'. 2025-08-05 22:12:33.443 | Program path: C:\SierraChart\ 2025-08-05 22:12:33.443 | Data Files path: C:\SierraChart\Data\ 2025-08-05 22:12:33.443 | OS Version Number: 10.0 2025-08-05 22:12:33.443 | Locale Setting: C 2025-08-05 22:12:33.443 | DLLs: UserContributedStudies_64.dll 2025-08-05 22:12:33.443 | Allowed protected custom studies: 2025-08-05 22:12:33.443 | Crash reporter started: true 2025-08-05 22:12:33.443 | 2025-08-05 22:12:33.459 | Created the DTC Protocol historical data server. 2025-08-05 22:12:33.461 | HD Server Manager | Listening on port 11098. 2025-08-05 22:12:33.461 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2025-08-05 22:12:33.489 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-08-05 22:12:33.744 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2025-08-05 22:12:33.744 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-08-05 22:12:34.354 | Received 5 login tokens. 2025-08-05 22:12:35.130 | Symbol settings MD5 received. Request ID: 1. 2025-08-05 22:12:35.130 | Symbol settings are up-to-date for scdataallservices. 2025-08-05 22:12:35.964 | Requested user files to download. 2025-08-05 22:12:37.971 | 2025-08-05 22:12:37.971 | SC Data | Connection to server complete. 2025-08-05 22:12:37.971 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-08-05 22:12:37.971 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2025-08-05 22:12:41.179 | Files to Open on Startup | Opening file: Main.cht 2025-08-05 22:12:41.199 | MESU25-CME 1 Min #14 | Reloading chart. 2025-08-05 22:12:41.245 | MESU25-CME 1 Min #1 | Reloading chart. 2025-08-05 22:12:41.249 | Loading market depth data. 2025-08-05 22:12:41.257 | MESU25-CME #2 | Reloading chart. 2025-08-05 22:12:41.298 | MESU25-CME 60 Min #3 | Reloading chart. 2025-08-05 22:12:41.302 | Loading market depth data. 2025-08-05 22:12:41.342 | MESU25-CME 5 Min #4 | Reloading chart. 2025-08-05 22:12:41.349 | MESU25-CME 1 Min #14 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\MESU25-CME.scid 2025-08-05 22:12:41.351 | MESU25-CME 1 Min #14 | Chart data loading complete. 2025-08-05 22:12:41.356 | MESU25-CME 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\MESU25-CME.scid 2025-08-05 22:12:41.358 | MESU25-CME 1 Min #1 | Chart data loading complete. 2025-08-05 22:12:41.360 | MESU25-CME #2 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-08-05 22:12:41.362 | MESU25-CME #2 | Chart data loading complete. 2025-08-05 22:12:41.365 | MESU25-CME 60 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\MESU25-CME.scid 2025-08-05 22:12:41.366 | MESU25-CME 60 Min #3 | Chart data loading complete. 2025-08-05 22:12:41.371 | MESU25-CME 5 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\MESU25-CME.scid 2025-08-05 22:12:41.371 | MESU25-CME 5 Min #4 | Chart data loading complete. 2025-08-05 22:12:41.404 | Mapping MESU25-CME to MESU25. Service code: cme 2025-08-05 22:12:41.404 | Using symbol data fast lookup vector 2025-08-05 22:12:41.405 | Denali Data Feed | Starting real-time market data updates for: MESU25-CME (MESU25). ID: 1 Service code: cme 2025-08-05 22:12:41.406 | Denali Data Feed | Connecting to the server ds25.sierracharts.com. Port 443 2025-08-05 22:12:41.406 | Denali Data Feed | Requesting security definition data for: MESU25-CME (MESU25). ID: 1 2025-08-05 22:12:41.406 | Starting DelayedDownloadMonitoringTimer 2025-08-05 22:12:41.406 | Starting HDTimeoutTimer 2025-08-05 22:12:41.407 | Added historical Intraday data request for MESU25-CME to the queue. 2025-08-05 22:12:41.407 | Intraday data recording state for symbol MESU25-CME is set to download 'Pending'. 2025-08-05 22:12:41.408 | Triggering next historical data download in queue. 2025-08-05 22:12:41.409 | Delaying start of download for MESU25-CME. 2025-08-05 22:12:41.416 | Requesting market depth updates for: MESU25-CME if supported. NumLevels=100 2025-08-05 22:12:53.443 | DTC Client socket (1) | Creating socket. 2025-08-05 22:12:53.443 | DTC Client socket (1) | New receive buffer size: 0 2025-08-05 22:12:53.443 | DTC Client socket (1) | Connecting to IP: 64.152.155.20. 2025-08-05 22:12:53.714 | Denali Data Feed | Network connection to server complete. 2025-08-05 22:12:53.714 | Denali Data Feed | Starting socket receive thread. 2025-08-05 22:12:53.714 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-05 22:13:12.400 | HD Request # 1 | Downloading Intraday chart data for MESU25-CME to the file MESU25-CME.scid. Service: cme 2025-08-05 22:13:12.400 | HD Request # 1 | Download start date-time: 2025-01-31 22:13:12.000000. File last date-time: 00:00:00.000000 2025-08-05 22:13:12.400 | HD Request # 1 | Using server: ds26.sierracharts.com port 10150 2025-08-05 22:13:13.719 | Denali Data Feed | Did not receive Encoding Response from server. Disconnecting. * 2025-08-05 22:13:13.719 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-05 22:13:13.719 | DTC Client socket (1) | CloseSocket call. 2025-08-05 22:13:13.719 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-08-05 22:13:13.719 | Denali Data Feed | Disconnected from the server. 2025-08-05 22:13:13.719 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2025-08-05 22:13:16.710 | Denali Data Feed | Connecting to the server ds27-2.sierracharts.com. Port 443 2025-08-05 22:13:24.454 | Socket (2) | Creating socket. 2025-08-05 22:13:24.454 | Socket (2) | New receive buffer size: 0 2025-08-05 22:13:24.454 | Socket (2) | Connecting to IP: 64.152.155.17. 2025-08-05 22:13:24.460 | DTC Client socket (3) | Creating socket. 2025-08-05 22:13:24.460 | DTC Client socket (3) | New receive buffer size: 0 2025-08-05 22:13:24.460 | DTC Client socket (3) | Connecting to IP: 216.200.108.155. 2025-08-05 22:13:24.704 | Denali Data Feed | Network connection to server complete. 2025-08-05 22:13:24.704 | Denali Data Feed | Starting socket receive thread. 2025-08-05 22:13:24.704 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-05 22:13:34.718 | HD Request # 1 | Sending historical data logon request message. 2025-08-05 22:13:36.311 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-08-05 22:13:36.311 | Denali Data Feed | Sending logon request message. 2025-08-05 22:13:36.311 | Denali Data Feed | Server has requested a logoff. Reason: No Logon message received. 2025-08-05 22:13:36.311 | Denali Data Feed | Failed connections: 1 2025-08-05 22:13:36.311 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-05 22:13:36.311 | DTC Client socket (3) | CloseSocket call. 2025-08-05 22:13:36.311 | DTC Client socket (3) | Write in progress. Shutdown being delayed. PendingSize=0 2025-08-05 22:13:36.311 | Denali Data Feed | Disconnected from the server. 2025-08-05 22:13:36.311 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2025-08-05 22:13:36.543 | DTC Client socket (3) | Socket gracefully closed by remote side. 2025-08-05 22:13:36.543 | DTC Client socket (3) | Write has completed. Shutdown being performed. 2025-08-05 22:13:36.543 | DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2025-08-05 22:13:36.543 | DTC Client socket (3) | Closed. 2025-08-05 22:13:37.066 | HD Request # 1 | Setting DTC encoding to Binary VLS 2025-08-05 22:13:37.066 | HD Request # 1 | Sending historical data logon request message. 2025-08-05 22:13:37.066 | Socket (2) | CloseSocket call. 2025-08-05 22:13:37.066 | Socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 2025-08-05 22:13:37.066 | HD Request # 1 | Error downloading historical Intraday data for MESU25-CME. Historical data logon error: Unsupported protocol version 2025-08-05 22:13:37.067 | Historical data download thread signaled to stop. 2025-08-05 22:13:37.067 | HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for MESU25-CME 2025-08-05 22:13:37.067 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 2025-08-05 22:13:37.067 | HD Request # 1 | Completion time: 25s. 2025-08-05 22:13:37.067 | HD Request # 1 | Intraday data download complete for MESU25-CME. Unique request ID: 1 2025-08-05 22:13:37.067 | Removing historical data download ID 1. 2025-08-05 22:13:37.067 | Real-time Intraday chart data file updates started for MESU25-CME 2025-08-05 22:13:37.067 | Intraday chart data file opened for MESU25-CME 2025-08-05 22:13:37.067 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2025-08-05 22:13:37.067 | 2025-08-05 22:13:37.067 | No download requests in the queue to start downloads for. 2025-08-05 22:13:37.413 | Socket (2) | Write has completed. Shutdown being performed. 2025-08-05 22:13:37.413 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-08-05 22:13:37.678 | Socket (2) | Socket gracefully closed by remote side. 2025-08-05 22:13:37.678 | Socket (2) | Closed. 2025-08-05 22:13:39.306 | Denali Data Feed | Connecting to the server ds25-2.sierracharts.com. Port 443 2025-08-05 22:13:39.313 | DTC Client socket (2) | Creating socket. 2025-08-05 22:13:39.313 | DTC Client socket (2) | New receive buffer size: 0 2025-08-05 22:13:39.313 | DTC Client socket (2) | Connecting to IP: 64.152.155.21. 2025-08-05 22:13:39.593 | Denali Data Feed | Network connection to server complete. 2025-08-05 22:13:39.593 | Denali Data Feed | Starting socket receive thread. 2025-08-05 22:13:39.594 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-08-05 22:13:59.595 | Denali Data Feed | Did not receive Encoding Response from server. Disconnecting. * 2025-08-05 22:13:59.595 | Denali Data Feed | Waiting for socket receive thread to end 2025-08-05 22:13:59.595 | DTC Client socket (2) | CloseSocket call. 2025-08-05 22:13:59.595 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-08-05 22:13:59.595 | Denali Data Feed | Disconnected from the server. 2025-08-05 22:13:59.595 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2025-08-05 22:14:02.597 | Denali Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 10048 2025-08-05 22:14:14.637 | DTC Client socket (3) | Creating socket. 2025-08-05 22:14:14.637 | DTC Client socket (3) | New receive buffer size: 0 2025-08-05 22:14:14.637 | DTC Client socket (3) | Connecting to IP: 64.152.155.18. 2025-08-05 22:14:26.602 | Denali Data Feed | Timeout connecting to server. 2025-08-05 22:14:26.602 | Denali Data Feed | Failed connections: 2 2025-08-05 22:14:26.602 | DTC Client socket (3) | CloseSocket call. 2025-08-05 22:14:26.603 | Denali Data Feed | Disconnected from the server. 2025-08-05 22:14:26.603 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2025-08-05 22:14:26.603 | DTC Client socket (3) | Closed. 2025-08-05 22:14:29.604 | Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 10048 2025-08-05 22:14:29.610 | DTC Client socket (3) | Creating socket. 2025-08-05 22:14:29.610 | DTC Client socket (3) | New receive buffer size: 0 2025-08-05 22:14:29.610 | DTC Client socket (3) | Connecting to IP: 64.152.155.17. 2025-08-05 22:14:29.903 | Denali Data Feed | Network connection to server complete. 2025-08-05 22:14:29.903 | Denali Data Feed | Starting socket receive thread. 2025-08-05 22:14:29.903 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard |