Support Board
Date/Time: Mon, 08 Sep 2025 16:26:35 +0000
Post From: MNQU5 - will not download any data, NQ is totally fine, every instrument is fine but this
| [2025-08-13 19:15:40] |
| Sierra_Chart Engineering - Posts: 20840 |
|
We see you are using Rithmic data. We are not able to help with Rithmic data. However, check the Window >> Message Log for any errors related to this. Your broker will need to help. We recommend using the Denali Exchange Data Feed which we can help with: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |