Support Board
Date/Time: Mon, 08 Sep 2025 16:32:32 +0000
Post From: tick data
| [2025-08-19 17:56:16] |
| John - SC Support - Posts: 41659 |
|
Unless you have specifically set the option for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" to "No", then you are getting your data from our Denali Exchange Data Feed and not from Rithmic. At least for the CME Group, U.S. Equites, and CBOE Global Indices, which are the exchanges you have active with our Denali Exchange Data Feed. Therefore, the issue is not related to the data, but must be in your code somewhere. We do not give programming help, which is why this is as far as we can help you. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |