Support Board
Date/Time: Sun, 07 Sep 2025 23:00:34 +0000
Post From: error downloading historical intraday data permission denied
| [2025-08-20 15:11:16] |
| John - SC Support - Posts: 41652 |
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With regards to missing historical data, this is common with Rithmic data. Refer to the following: Rithmic Trading Platform Service: Rithmic Support Policy Given the missing historical data and the Permission Denied error, we do have to wonder if you have the entries on the "Data/Trade Service Settings" for "Historical Data Username" and/or "Historical Data Password" correct. So we recommend checking those. In the end, we recommend using our Denali Exchange Data Feed to get your data rather than using Rithmic. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |