Support Board
Date/Time: Sun, 07 Sep 2025 23:02:29 +0000
Post From: error downloading historical intraday data permission denied
| [2025-08-20 18:48:51] |
| John - SC Support - Posts: 41652 |
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To begin with, the issues you are having with Rithmic are common and there is nothing we can do to fix them. These issues come from Rithmic, and they have control over the software that is producing these issues. We have told them about this many times, but they have not fixed them. There is nothing we can do on our end to resolve it. One thing that could help is to get your data from our Denali Exchange Data Feed. From what you state, it sounds like this will resolve your "Permission Denied" issue, and will definitely solve the issue of missing historical data. The only issue with getting data from our Denali Exchange Data Feed is that the CME Group requires that you have a live, funded, futures trading account in order to qualify for the non-professional exchange fees. Prop Firms and Paper Trading accounts do not count towards this requirement. Also, you need to connect your Sierra Chart software to that trading account at least once a month for verification. Refer to the following for more on this: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Since you do not have an account that will qualify for this, we recommend the solution outlined in our "Easy Solution to CME Funded Trading Account Requirement". In those instructions, you are given "Stage 5", "Edge Clear" or "Cannon Trading" as potential brokers that will allow you to open an account for a minimal outlay. Stage 5 in particular typically only requires $100.00 to be in an account in order to qualify for the CME Group's Non-Professional requirement. Here is the link to that solution again: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |