Support Board
Date/Time: Mon, 08 Sep 2025 16:27:47 +0000
Post From: Connection Limit Exceeded Error
| [2025-08-31 03:59:49] |
| Mr6Trade - Posts: 3 |
|
Hello Sierra Chart Support, I am suddenly unable to connect to the Denali data feed. When I attempt to connect: Service Connection Error Connection error message from service: Teton CME Routing | Logon error received from server: Secondary instance is not allowing connections to this server | Date-Time: 2025-08-30 23:56:00 This is confusing because I only open a single instance of Sierra Chart running on my computer. According to the error, it seems the system detects two connections from different devices, which is not correct. Could you please investigate and reset my connection count on your end? Also, please advise on how to prevent this from happening in the future. Thank you for your assistance. Regards, Willy |