Support Board
Date/Time: Mon, 08 Sep 2025 16:32:34 +0000
Post From: Pls check why I do not have access to charts?
| [2025-09-01 15:39:56] |
| John - SC Support - Posts: 41659 |
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We see the following in your log: Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management.
You changed from Package 11 to Package 10 on 2025-08-31 at 18:50:49 UTC. Package 10 does not have support for the Numbers Bars study, which is why any chart that has that study on it will not be displaying anything. If you need the Numbers Bars study, then you will want to change back to Package 11. Follow these instructions to change your package: Sierra Chart Purchase and License Information: Changing Package For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |