Support Board
Date/Time: Sun, 07 Sep 2025 19:10:17 +0000
Pls check why I do not have access to charts?
View Count: 67
| [2025-09-01 06:13:06] |
| User904434 - Posts: 70 |
|
2025-09-01 06:07:42.175 | Trade activity files set size: 338 2025-09-01 06:07:42.392 | Reading Internal Order ID file. 2025-09-01 06:07:42.397 | Reading Trade Orders file. 2025-09-01 06:07:42.399 | Reading Trade Positions file. 2025-09-01 06:07:42.401 | Reading Trade Account Data files. 2025-09-01 06:07:42.407 | Software version: 2784 64-bit 2025-09-01 06:07:42.407 | Primary Thread ID: 17732 2025-09-01 06:07:42.407 | Usage end date: 2025-09-08 2025-09-01 06:07:42.407 | Enabled for: Sierra Chart Historical Data Service. 2025-09-01 06:07:42.407 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-09-01 06:07:42.407 | Enabled for: Delayed Denali Exchange Data Feed. 2025-09-01 06:07:42.407 | Enabled for exchange2: CME 2025-09-01 06:07:42.407 | Enabled for exchange2: CBOT (Trading Account Required) 2025-09-01 06:07:42.407 | Enabled for exchange2: COMEX (Trading Account Required) 2025-09-01 06:07:42.407 | Enabled for exchange2: NYMEX 2025-09-01 06:07:42.407 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-09-01 06:07:42.407 | Current selected Data/Trading service: SC Data 2025-09-01 06:07:42.407 | Custom symbol settings values: enabled 2025-09-01 06:07:42.407 | Chart Update Interval: 400 2025-09-01 06:07:42.407 | Intraday Data Storage Time Unit: 0 2025-09-01 06:07:42.407 | Time Zone: +00:00:00 (UTC+00) 2025-09-01 06:07:42.407 | 2025-09-01 06:07:42 Local computer time in UTC 2025-09-01 06:07:42.407 | 2025-09-01 06:07:42 Local computer time in SC Time Zone 2025-09-01 06:07:42.407 | 2025-09-01 06:07:35 Server time in UTC 2025-09-01 06:07:42.407 | Local computer UTC time and Server UTC time difference: 6 seconds. 2025-09-01 06:07:42.407 | Notice: Your computer's clock is off by 6 seconds. Set the 'Global Settings >> NTP Settings >> NTP Client Enable' to 'Yes'. 2025-09-01 06:07:42.407 | Program path: C:\SierraChart\ 2025-09-01 06:07:42.407 | Data Files path: C:\SierraChart\Data\ 2025-09-01 06:07:42.407 | OS Version Number: 10.0 2025-09-01 06:07:42.407 | Locale Setting: C 2025-09-01 06:07:42.407 | Crash reporter started: true 2025-09-01 06:07:42.407 | 2025-09-01 06:07:42.483 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2025-09-01 06:07:42.484 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-09-01 06:07:42.793 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2025-09-01 06:07:42.793 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-09-01 06:07:44.099 | Received 5 login tokens. 2025-09-01 06:07:44.827 | Symbol settings MD5 received. Request ID: 1. 2025-09-01 06:07:44.827 | Symbol settings are up-to-date for scdataallservices. 2025-09-01 06:07:44.979 | Requested user files to download. 2025-09-01 06:07:46.978 | 2025-09-01 06:07:46.978 | SC Data | Connection to server complete. 2025-09-01 06:07:46.978 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-09-01 06:07:47.240 | File to download: GC_Chartbook7.Cht. Action: 0 2025-09-01 06:07:47.241 | File to download: OrderFlowImbalance_2158_64.dll. Action: 1 2025-09-01 06:07:47.244 | File to download: PRC1_2158_64.dll. Action: 1 2025-09-01 06:07:47.246 | File to download: OFtenIndicatorSuite_2550_64.dll. Action: 1 2025-09-01 06:07:47.251 | User files to download complete 2025-09-01 06:08:26.604 | ZBZ25-CBOT [CBV] 10 Sec #2 | Reloading chart. 2025-09-01 06:08:26.611 | Starting DelayedDownloadMonitoringTimer 2025-09-01 06:08:26.611 | Starting HDTimeoutTimer 2025-09-01 06:08:26.611 | Added historical Intraday data request for ZBZ25-CBOT to the queue. 2025-09-01 06:08:26.613 | Triggering next historical data download in queue. 2025-09-01 06:08:26.634 | ZBZ25-CBOT [CBV] 10 Sec #2 | Waiting for historical downloads to complete with the IDs: 1, 2025-09-01 06:08:26.652 | ZFZ25-CBOT [CBV] 60 Min #3 | Reloading chart. 2025-09-01 06:08:26.676 | Added historical Intraday data request for ZFZ25-CBOT to the queue. 2025-09-01 06:08:26.696 | ZFZ25-CBOT [CBV] 60 Min #3 | Waiting for historical downloads to complete with the IDs: 2, 2025-09-01 06:08:26.732 | ESU25-CME [CBV] 60 Min #4 | Reloading chart. 2025-09-01 06:08:26.734 | Added historical Intraday data request for ESU25-CME to the queue. 2025-09-01 06:08:26.748 | ESU25-CME [CBV] 60 Min #4 | Waiting for historical downloads to complete with the IDs: 3, 2025-09-01 06:08:26.771 | GCV25-COMEX 1 Min #1 | Reloading chart. 2025-09-01 06:08:26.795 | Mapping ZBZ25-CBOT to ZBZ25. Service code: cbot 2025-09-01 06:08:26.795 | Using symbol data fast lookup vector 2025-09-01 06:08:26.795 | HD Request # 1 | Downloading Intraday chart data for ZBZ25-CBOT to the file ZBZ25-CBOT.scid. Service: cbot 2025-09-01 06:08:26.796 | HD Request # 1 | Download start date-time: 2025-09-01 05:32:40.000000. File last date-time: 2025-09-01 05:32:40.821001 2025-09-01 06:08:26.796 | HD Request # 1 | Using server: ds26.sierracharts.com port 10150 2025-09-01 06:08:26.839 | GCV25-COMEX 1 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-09-01 06:08:26.864 | GCV25-COMEX 1 Min #1 | Chart data loading complete. 2025-09-01 06:08:27.184 | Mapping GCV25-COMEX to GCV25. Service code: comex 2025-09-01 06:08:27.184 | Denali Data Feed | Starting real-time market data updates for: GCV25-COMEX (GCV25). ID: 2 Service code: comex 2025-09-01 06:08:27.187 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 443 2025-09-01 06:08:27.187 | Denali Data Feed | Requesting security definition data for: GCV25-COMEX (GCV25). ID: 2 2025-09-01 06:08:27.187 | Added historical Intraday data request for GCV25-COMEX to the queue. 2025-09-01 06:08:27.187 | Intraday data recording state for symbol GCV25-COMEX is set to download 'Pending'. 2025-09-01 06:08:27.187 | Triggering next historical data download in queue. 2025-09-01 06:08:27.421 | Socket (1) | Creating socket. 2025-09-01 06:08:27.421 | Socket (1) | New receive buffer size: 0 2025-09-01 06:08:27.421 | Socket (1) | Connecting to IP: 64.152.155.17. 2025-09-01 06:08:27.855 | DTC Client socket (2) | Creating socket. 2025-09-01 06:08:27.855 | DTC Client socket (2) | New receive buffer size: 0 2025-09-01 06:08:27.855 | DTC Client socket (2) | Connecting to IP: 67.214.125.6. 2025-09-01 06:08:28.094 | Denali Data Feed | Network connection to server complete. 2025-09-01 06:08:28.094 | Denali Data Feed | Starting socket receive thread. 2025-09-01 06:08:28.094 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-09-01 06:08:28.136 | HD Request # 1 | Setting DTC encoding to Binary VLS 2025-09-01 06:08:28.136 | HD Request # 1 | Sending historical data logon request message. 2025-09-01 06:08:28.435 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-09-01 06:08:28.435 | Denali Data Feed | Sending logon request message. 2025-09-01 06:08:28.508 | HD Request # 1 | Requesting Intraday data. Start date-time: 2025-09-01 05:32:40. Record interval: 0. Symbol: ZBZ25 2025-09-01 06:08:28.818 | HD Request # 1 | Decompressing data. 2025-09-01 06:08:29.071 | HD Request # 1 | Receiving Intraday data for ZBZ25-CBOT starting at 2025-09-01 05:32:40.821000 2025-09-01 06:08:29.072 | Socket (1) | CloseSocket call. 2025-09-01 06:08:29.072 | Socket (1) | Shutdown started. Waiting for graceful close. 2025-09-01 06:08:29.074 | Historical data download thread signaled to stop. 2025-09-01 06:08:29.074 | HD Request # 1 | Timestamp of first Intraday data file record written: 2025-09-01 05:34:25.222000. 2025-09-01 06:08:29.074 | HD Request # 1 | Received 402 Intraday data records from 2025-09-01 05:32:40.821000 to 2025-09-01 06:08:24.331001 (35.7 minutes. Delay: 4.7 seconds) and wrote 400 records for ZBZ25-CBOT 2025-09-01 06:08:29.074 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2025-09-01 06:08:24.331001 2025-09-01 06:08:29.075 | HD Request # 1 | Completion time: 3s. 2025-09-01 06:08:29.075 | HD Request # 1 | Intraday data download complete for ZBZ25-CBOT. Unique request ID: 1 2025-09-01 06:08:29.075 | Removing historical data download ID 1. 2025-09-01 06:08:29.075 | Real-time Intraday chart data file updates started for ZBZ25-CBOT 2025-09-01 06:08:29.075 | Intraday chart data file opened for ZBZ25-CBOT 2025-09-01 06:08:29.075 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2025-09-01 06:08:29.075 | 2025-09-01 06:08:29.075 | Triggering next historical data download in queue. 2025-09-01 06:08:29.075 | Historical data for ZBZ25-CBOT is delayed because connection to main data feed is not present. Current data will be received upon connection. 2025-09-01 06:08:29.075 | Mapping ZFZ25-CBOT to ZFZ25. Service code: cbot 2025-09-01 06:08:29.075 | HD Request # 2 | Downloading Intraday chart data for ZFZ25-CBOT to the file ZFZ25-CBOT.scid. Service: cbot 2025-09-01 06:08:29.075 | HD Request # 2 | Download start date-time: 2025-09-01 05:28:16.000000. File last date-time: 2025-09-01 05:28:16.183002 2025-09-01 06:08:29.075 | HD Request # 2 | Using server: ds28.sierracharts.com port 10149 2025-09-01 06:08:29.247 | Denali Data Feed | Received logon response. 2025-09-01 06:08:29.247 | Denali Data Feed | Server Name: SC Realtime Server. 2025-09-01 06:08:29.247 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-09-01 06:08:29.247 | Denali Data Feed | Successfully connected. 2025-09-01 06:08:29.247 | Denali Data Feed | Trading is not supported. 2025-09-01 06:08:29.247 | Denali Data Feed | MarketDepthIsSupported: 1 2025-09-01 06:08:29.247 | Denali Data Feed | Restarting real-time data updates for symbol: GCV25-COMEX -> GCV25 2025-09-01 06:08:29.322 | Socket (1) | Socket gracefully closed by remote side. 2025-09-01 06:08:29.322 | Socket (1) | Closed. 2025-09-01 06:08:29.451 | ZBZ25-CBOT [CBV] 10 Sec #2 | Download is complete for all contract months in chart. Proceeding with data load. 2025-09-01 06:08:29.452 | ZBZ25-CBOT [CBV] 10 Sec #2 | Reloading chart. 2025-09-01 06:08:29.567 | Socket (3) | Creating socket. 2025-09-01 06:08:29.567 | Socket (3) | New receive buffer size: 0 2025-09-01 06:08:29.567 | Socket (3) | Connecting to IP: 67.214.125.5. 2025-09-01 06:08:29.809 | Denali Data Feed | Setting external service identifier for symbol GCV25-COMEX to 42001967 2025-09-01 06:08:29.809 | Denali Data Feed | Received security definition for symbol GCV25-COMEX 2025-09-01 06:08:29.851 | ZBZ25-CBOT [CBV] 10 Sec #2 | Reloading chart. 2025-09-01 06:08:30.192 | Loading market depth data. 2025-09-01 06:08:30.196 | Loaded depth data records for ZBZ25-CBOT 2025-09-01 from 2025-09-01 00:56:15.942000 to 2025-09-01 01:33:13.565825. 2025-09-01 06:08:30.199 | ZBZ25-CBOT [CBV] 10 Sec #2 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-09-01 06:08:30.201 | HD Request # 2 | Setting DTC encoding to Binary VLS 2025-09-01 06:08:30.201 | HD Request # 2 | Sending historical data logon request message. 2025-09-01 06:08:30.202 | ZBZ25-CBOT [CBV] 10 Sec #2 | Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. * 2025-09-01 06:08:30.202 | ZBZ25-CBOT [CBV] 10 Sec #2 | To restore the chart, remove this study. * 2025-09-01 06:08:30.216 | ZBZ25-CBOT [CBV] 10 Sec #2 | Chart data loading complete. 2025-09-01 06:08:30.261 | Denali Data Feed | Starting real-time market data updates for: ZBZ25-CBOT (ZBZ25). ID: 1 Service code: cbot 2025-09-01 06:08:30.261 | Denali Data Feed | Requesting security definition data for: ZBZ25-CBOT (ZBZ25). ID: 1 2025-09-01 06:08:30.261 | Requesting market depth updates for: ZBZ25-CBOT if supported. NumLevels=100 2025-09-01 06:08:30.263 | Denali Data Feed (Market Orders Data) | Connecting to the server ds28-2.sierracharts.com. Port 10060 2025-09-01 06:08:30.263 | DTC Client socket (1) | Creating socket. 2025-09-01 06:08:30.263 | DTC Client socket (1) | New receive buffer size: 0 2025-09-01 06:08:30.263 | DTC Client socket (1) | Connecting to IP: 67.214.125.6. 2025-09-01 06:08:30.313 | ZBZ25-CBOT [CBV][M] 10 Sec #2 | Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. * 2025-09-01 06:08:30.313 | ZBZ25-CBOT [CBV][M] 10 Sec #2 | To restore the chart, remove this study. * 2025-09-01 06:08:30.518 | Denali Data Feed (Market Orders Data) | Network connection to server complete. 2025-09-01 06:08:30.518 | Denali Data Feed (Market Orders Data) | Starting socket receive thread. 2025-09-01 06:08:30.519 | Denali Data Feed (Market Orders Data) | Sending encoding request to server: Binary VLS. Compression: standard 2025-09-01 06:08:30.708 | HD Request # 2 | Requesting Intraday data. Start date-time: 2025-09-01 05:28:16. Record interval: 0. Symbol: ZFZ25 2025-09-01 06:08:30.748 | Denali Data Feed | Clearing market depth for ZBZ25-CBOT 2025-09-01 06:08:30.748 | Denali Data Feed | Setting external service identifier for symbol ZBZ25-CBOT to 42001597 2025-09-01 06:08:30.748 | Denali Data Feed | Received security definition for symbol ZBZ25-CBOT 2025-09-01 06:08:30.749 | Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\ZBZ25-CBOT.2025-09-01.depth 2025-09-01 06:08:31.021 | Denali Data Feed (Market Orders Data) | Setting DTC encoding to Binary VLS 2025-09-01 06:08:31.021 | Denali Data Feed (Market Orders Data) | Sending logon request message. 2025-09-01 06:08:31.193 | HD Request # 2 | Decompressing data. 2025-09-01 06:08:31.455 | HD Request # 2 | Receiving Intraday data for ZFZ25-CBOT starting at 2025-09-01 05:28:16.183000 2025-09-01 06:08:31.456 | Socket (3) | CloseSocket call. 2025-09-01 06:08:31.456 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-09-01 06:08:31.457 | Historical data download thread signaled to stop. 2025-09-01 06:08:31.457 | HD Request # 2 | Timestamp of first Intraday data file record written: 2025-09-01 05:35:34.646000. 2025-09-01 06:08:31.458 | HD Request # 2 | Received 680 Intraday data records from 2025-09-01 05:28:16.183000 to 2025-09-01 06:06:26.271000 (38.2 minutes. Delay: 2.1 minutes) and wrote 677 records for ZFZ25-CBOT 2025-09-01 06:08:31.458 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2025-09-01 06:06:26.271000 2025-09-01 06:08:31.458 | HD Request # 2 | Completion time: 2s. 2025-09-01 06:08:31.458 | HD Request # 2 | Intraday data download complete for ZFZ25-CBOT. Unique request ID: 2 2025-09-01 06:08:31.458 | Removing historical data download ID 2. 2025-09-01 06:08:31.458 | Real-time Intraday chart data file updates started for ZFZ25-CBOT 2025-09-01 06:08:31.458 | Intraday chart data file opened for ZFZ25-CBOT 2025-09-01 06:08:31.458 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2025-09-01 06:08:31.458 | 2025-09-01 06:08:31.458 | Triggering next historical data download in queue. 2025-09-01 06:08:31.458 | Initiating new historical data download for ZFZ25-CBOT to get the latest data since the download was started while not connected to primary service. 2025-09-01 06:08:31.458 | Added historical Intraday data request for ZFZ25-CBOT to the queue. 2025-09-01 06:08:31.458 | Intraday data recording state for symbol ZFZ25-CBOT is set to download 'Pending'. 2025-09-01 06:08:31.458 | HD Request # 3 | Downloading Intraday chart data for ZFZ25-CBOT to the file ZFZ25-CBOT.scid. Service: cbot 2025-09-01 06:08:31.459 | HD Request # 3 | Download start date-time: 2025-09-01 06:06:26.000000. File last date-time: 2025-09-01 06:06:26.271000 2025-09-01 06:08:31.459 | HD Request # 3 | Using server: ds32.sierracharts.com port 10150 2025-09-01 06:08:31.578 | ZFZ25-CBOT [CBV] 60 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. 2025-09-01 06:08:31.579 | ZFZ25-CBOT [CBV] 60 Min #3 | Reloading chart. 2025-09-01 06:08:31.605 | Denali Data Feed (Market Orders Data) | Received logon response. 2025-09-01 06:08:31.605 | Denali Data Feed (Market Orders Data) | Server Name: SC Realtime Server. 2025-09-01 06:08:31.605 | Denali Data Feed (Market Orders Data) | Server protocol version: 8. Client protocol version: 8 2025-09-01 06:08:31.605 | Denali Data Feed (Market Orders Data) | Successfully connected. 2025-09-01 06:08:31.605 | Denali Data Feed (Market Orders Data) | Trading is not supported. 2025-09-01 06:08:31.605 | Denali Data Feed (Market Orders Data) | MarketDepthIsSupported: 1 2025-09-01 06:08:31.605 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: ZBZ25. MinimumMarketByOrderQuantity: 0. Service code: cbot 2025-09-01 06:08:31.605 | Denali Data Feed (Market Orders Data) | Restarting market orders data for symbol: ZBZ25-CBOT -> ZBZ25 2025-09-01 06:08:31.694 | Socket (3) | Socket gracefully closed by remote side. 2025-09-01 06:08:31.694 | Socket (3) | Closed. 2025-09-01 06:08:31.908 | Socket (4) | Creating socket. 2025-09-01 06:08:31.908 | Socket (4) | New receive buffer size: 0 2025-09-01 06:08:31.908 | Socket (4) | Connecting to IP: 69.39.70.248. 2025-09-01 06:08:31.996 | ZFZ25-CBOT [CBV] 60 Min #3 | Reloading chart. 2025-09-01 06:08:32.020 | ZFZ25-CBOT [CBV] 60 Min #3 | Waiting for historical downloads to complete with the IDs: 5, 2025-09-01 06:08:32.020 | Mapping ESU25-CME to ESU25. Service code: cme 2025-09-01 06:08:32.020 | Denali Data Feed | Starting real-time market data updates for: ESU25-CME (ESU25). ID: 4 Service code: cme 2025-09-01 06:08:32.020 | Denali Data Feed | Requesting security definition data for: ESU25-CME (ESU25). ID: 4 2025-09-01 06:08:32.020 | Requesting market depth updates for: ESU25-CME if supported. NumLevels=100 2025-09-01 06:08:32.020 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: ESU25. MinimumMarketByOrderQuantity: 20. Service code: cme 2025-09-01 06:08:32.020 | Denali Data Feed | Starting real-time market data updates for: ZFZ25-CBOT (ZFZ25). ID: 3 Service code: cbot 2025-09-01 06:08:32.020 | Denali Data Feed | Requesting security definition data for: ZFZ25-CBOT (ZFZ25). ID: 3 2025-09-01 06:08:32.020 | Requesting market depth updates for: ZFZ25-CBOT if supported. NumLevels=100 2025-09-01 06:08:32.020 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: ZFZ25. MinimumMarketByOrderQuantity: 0. Service code: cbot 2025-09-01 06:08:32.190 | Denali Data Feed (Market Orders Data) | Market Orders data has been rejected for symbol: ZBZ25-CBOT. Market orders request not authorized. 2025-09-01 06:08:32.488 | Denali Data Feed (Market Orders Data) | Market Orders data has been rejected for symbol: ESU25-CME. Market orders request not authorized. 2025-09-01 06:08:32.488 | Denali Data Feed (Market Orders Data) | Market Orders data has been rejected for symbol: ZFZ25-CBOT. Market orders request not authorized. 2025-09-01 06:08:32.488 | Denali Data Feed | Clearing market depth for ESU25-CME 2025-09-01 06:08:32.488 | Denali Data Feed | Clearing market depth for ZFZ25-CBOT 2025-09-01 06:08:32.488 | Denali Data Feed | Setting external service identifier for symbol ESU25-CME to 14160 2025-09-01 06:08:32.488 | Denali Data Feed | Received security definition for symbol ESU25-CME 2025-09-01 06:08:32.488 | Denali Data Feed | Setting external service identifier for symbol ZFZ25-CBOT to 42240451 2025-09-01 06:08:32.488 | Denali Data Feed | Received security definition for symbol ZFZ25-CBOT 2025-09-01 06:08:32.586 | HD Request # 3 | Setting DTC encoding to Binary VLS 2025-09-01 06:08:32.586 | HD Request # 3 | Sending historical data logon request message. 2025-09-01 06:08:32.905 | Loading market depth data. 2025-09-01 06:08:32.907 | Loaded depth data records for ZFZ25-CBOT 2025-09-01 from 2025-09-01 01:04:28.806000 to 2025-09-01 01:33:13.565681. 2025-09-01 06:08:32.910 | ZFZ25-CBOT [CBV] 60 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-09-01 06:08:32.910 | ZFZ25-CBOT [CBV] 60 Min #3 | Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. * 2025-09-01 06:08:32.910 | ZFZ25-CBOT [CBV] 60 Min #3 | To restore the chart, remove this study. * 2025-09-01 06:08:32.910 | ZFZ25-CBOT [CBV] 60 Min #3 | Chart data loading complete. 2025-09-01 06:08:33.020 | ZFZ25-CBOT [CBV] 60 Min #3 | Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. * 2025-09-01 06:08:33.020 | ZFZ25-CBOT [CBV] 60 Min #3 | To restore the chart, remove this study. * 2025-09-01 06:08:33.170 | HD Request # 3 | Requesting Intraday data. Start date-time: 2025-09-01 06:06:26. Record interval: 0. Symbol: ZFZ25 2025-09-01 06:08:33.731 | HD Request # 3 | Decompressing data. 2025-09-01 06:08:34.022 | HD Request # 3 | Receiving Intraday data for ZFZ25-CBOT starting at 2025-09-01 06:06:26.271000 2025-09-01 06:08:34.022 | Socket (4) | CloseSocket call. 2025-09-01 06:08:34.022 | Socket (4) | Shutdown started. Waiting for graceful close. 2025-09-01 06:08:34.023 | Historical data download thread signaled to stop. 2025-09-01 06:08:34.023 | HD Request # 3 | Received 1 Intraday data record from 2025-09-01 06:06:26.271000 to 2025-09-01 06:06:26.271000 (0.0 seconds. Delay: 2.1 minutes) and wrote 0 records for ZFZ25-CBOT 2025-09-01 06:08:34.024 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2025-09-01 06:06:26.271000 2025-09-01 06:08:34.024 | HD Request # 3 | Completion time: 3s. 2025-09-01 06:08:34.024 | HD Request # 3 | Intraday data download complete for ZFZ25-CBOT. Unique request ID: 5 2025-09-01 06:08:34.024 | Removing historical data download ID 5. 2025-09-01 06:08:34.024 | Real-time Intraday chart data file updates started for ZFZ25-CBOT 2025-09-01 06:08:34.024 | Intraday chart data file opened for ZFZ25-CBOT 2025-09-01 06:08:34.024 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2025-09-01 06:08:34.024 | 2025-09-01 06:08:34.024 | Triggering next historical data download in queue. 2025-09-01 06:08:34.024 | Delaying start of download for ESU25-CME. 2025-09-01 06:08:34.245 | Socket (4) | Socket gracefully closed by remote side. 2025-09-01 06:08:34.245 | Socket (4) | Closed. 2025-09-01 06:08:34.429 | ZFZ25-CBOT [CBV] 60 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. 2025-09-01 06:08:34.430 | ZFZ25-CBOT [CBV] 60 Min #3 | Reloading chart. | Number times message added: 1 2025-09-01 06:08:35.448 | Loading market depth data. 2025-09-01 06:08:35.449 | Loaded depth data records for ZFZ25-CBOT 2025-09-01 from 2025-09-01 01:04:28.806000 to 2025-09-01 01:33:13.565681. 2025-09-01 06:08:35.450 | ZFZ25-CBOT [CBV][M] 60 Min #3 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-09-01 06:08:35.451 | ZFZ25-CBOT [CBV][M] 60 Min #3 | Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. * 2025-09-01 06:08:35.451 | ZFZ25-CBOT [CBV][M] 60 Min #3 | To restore the chart, remove this study. * 2025-09-01 06:08:35.451 | ZFZ25-CBOT [CBV][M] 60 Min #3 | Chart data loading complete. 2025-09-01 06:08:35.557 | ZFZ25-CBOT [CBV][M] 60 Min #3 | Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. * 2025-09-01 06:08:35.557 | ZFZ25-CBOT [CBV][M] 60 Min #3 | To restore the chart, remove this study. * 2025-09-01 06:08:37.619 | HD Request # 4 | Downloading Intraday chart data for ESU25-CME to the file ESU25-CME.scid. Service: cme 2025-09-01 06:08:37.620 | HD Request # 4 | Download start date-time: 2025-09-01 05:33:11.000000. File last date-time: 2025-09-01 05:33:11.365000 2025-09-01 06:08:37.620 | HD Request # 4 | Using server: ds26.sierracharts.com port 10149 2025-09-01 06:08:37.620 | Socket (3) | Creating socket. 2025-09-01 06:08:37.620 | Socket (3) | New receive buffer size: 0 2025-09-01 06:08:37.620 | Socket (3) | Connecting to IP: 64.152.155.17. 2025-09-01 06:08:38.199 | HD Request # 4 | Setting DTC encoding to Binary VLS 2025-09-01 06:08:38.199 | HD Request # 4 | Sending historical data logon request message. 2025-09-01 06:08:38.566 | HD Request # 4 | Requesting Intraday data. Start date-time: 2025-09-01 05:33:11. Record interval: 0. Symbol: ESU25 2025-09-01 06:08:38.861 | HD Request # 4 | Decompressing data. 2025-09-01 06:08:39.141 | HD Request # 4 | Receiving Intraday data for ESU25-CME starting at 2025-09-01 05:33:11.365000 2025-09-01 06:08:39.143 | Socket (3) | CloseSocket call. 2025-09-01 06:08:39.143 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-09-01 06:08:39.144 | Historical data download thread signaled to stop. 2025-09-01 06:08:39.144 | HD Request # 4 | Timestamp of first Intraday data file record written: 2025-09-01 05:33:13.424000. 2025-09-01 06:08:39.144 | HD Request # 4 | Received 2253 Intraday data records from 2025-09-01 05:33:11.365000 to 2025-09-01 06:08:36.069000 (35.4 minutes. Delay: 3.1 seconds) and wrote 2252 records for ESU25-CME 2025-09-01 06:08:39.145 | HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2025-09-01 06:08:36.069000 2025-09-01 06:08:39.145 | HD Request # 4 | Completion time: 2s. 2025-09-01 06:08:39.145 | HD Request # 4 | Intraday data download complete for ESU25-CME. Unique request ID: 3 2025-09-01 06:08:39.145 | Removing historical data download ID 3. 2025-09-01 06:08:39.145 | Real-time Intraday chart data file updates started for ESU25-CME 2025-09-01 06:08:39.145 | Intraday chart data file opened for ESU25-CME 2025-09-01 06:08:39.145 | HD Request # 4 | Enabling Intraday chart updating for symbol. 2025-09-01 06:08:39.145 | 2025-09-01 06:08:39.145 | Triggering next historical data download in queue. 2025-09-01 06:08:39.145 | HD Request # 5 | Downloading Intraday chart data for GCV25-COMEX to the file GCV25-COMEX.scid. Service: comex 2025-09-01 06:08:39.145 | HD Request # 5 | Download start date-time: 2025-09-01 05:32:45.000000. File last date-time: 2025-09-01 05:32:45.033000 2025-09-01 06:08:39.145 | HD Request # 5 | Using server: ds28.sierracharts.com port 10150 2025-09-01 06:08:39.145 | Socket (4) | Creating socket. 2025-09-01 06:08:39.145 | Socket (4) | New receive buffer size: 0 2025-09-01 06:08:39.145 | Socket (4) | Connecting to IP: 67.214.125.5. 2025-09-01 06:08:39.328 | ESU25-CME [CBV] 60 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. 2025-09-01 06:08:39.329 | ESU25-CME [CBV] 60 Min #4 | Reloading chart. 2025-09-01 06:08:39.390 | Socket (3) | Socket gracefully closed by remote side. 2025-09-01 06:08:39.390 | Socket (3) | Closed. 2025-09-01 06:08:39.747 | ESU25-CME [CBV] 60 Min #4 | Reloading chart. 2025-09-01 06:08:39.779 | HD Request # 5 | Setting DTC encoding to Binary VLS 2025-09-01 06:08:39.779 | HD Request # 5 | Sending historical data logon request message. 2025-09-01 06:08:40.221 | HD Request # 5 | Requesting Intraday data. Start date-time: 2025-09-01 05:32:45. Record interval: 0. Symbol: GCV25 2025-09-01 06:08:40.473 | Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\ESU25-CME.2025-09-01.depth 2025-09-01 06:08:40.507 | HD Request # 5 | Decompressing data. 2025-09-01 06:08:40.733 | HD Request # 5 | Receiving Intraday data for GCV25-COMEX starting at 2025-09-01 05:32:45.033000 2025-09-01 06:08:40.733 | Socket (4) | CloseSocket call. 2025-09-01 06:08:40.733 | Socket (4) | Shutdown started. Waiting for graceful close. 2025-09-01 06:08:40.734 | Historical data download thread signaled to stop. 2025-09-01 06:08:40.734 | HD Request # 5 | Timestamp of first Intraday data file record written: 2025-09-01 05:33:15.185000. 2025-09-01 06:08:40.735 | HD Request # 5 | Received 151 Intraday data records from 2025-09-01 05:32:45.033000 to 2025-09-01 06:08:21.264004 (35.6 minutes. Delay: 19.5 seconds) and wrote 150 records for GCV25-COMEX 2025-09-01 06:08:40.735 | HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2025-09-01 06:08:21.264004 2025-09-01 06:08:40.735 | HD Request # 5 | Completion time: 1s. 2025-09-01 06:08:40.735 | HD Request # 5 | Intraday data download complete for GCV25-COMEX. Unique request ID: 4 2025-09-01 06:08:40.735 | Removing historical data download ID 4. 2025-09-01 06:08:40.735 | Real-time Intraday chart data file updates started for GCV25-COMEX 2025-09-01 06:08:40.735 | Intraday chart data file opened for GCV25-COMEX 2025-09-01 06:08:40.735 | HD Request # 5 | Enabling Intraday chart updating for symbol. 2025-09-01 06:08:40.735 | 2025-09-01 06:08:40.735 | No download requests in the queue to start downloads for. 2025-09-01 06:08:40.953 | Socket (4) | Socket gracefully closed by remote side. 2025-09-01 06:08:40.953 | Socket (4) | Closed. 2025-09-01 06:08:42.508 | Opened cached Intraday file: C:\SierraChart\Data\ESU25-CME.scid. Thread ID: 23696 2025-09-01 06:08:44.068 | Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\ZFZ25-CBOT.2025-09-01.depth 2025-09-01 06:08:45.138 | Loading market depth data. 2025-09-01 06:08:45.139 | Loaded depth data records for ESU25-CME 2025-08-31 from 2025-08-31 14:51:43.779320 to 2025-08-31 14:52:05.774547. 2025-09-01 06:08:45.144 | Loaded depth data records for ESU25-CME 2025-09-01 from 2025-09-01 01:09:46.987000 to 2025-09-01 01:33:13.565759. 2025-09-01 06:08:45.147 | ESU25-CME [CBV][M] 60 Min #4 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-09-01 06:08:45.147 | ESU25-CME [CBV][M] 60 Min #4 | Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. * 2025-09-01 06:08:45.147 | ESU25-CME [CBV][M] 60 Min #4 | To restore the chart, remove this study. * 2025-09-01 06:08:45.147 | ESU25-CME [CBV][M] 60 Min #4 | Chart data loading complete. 2025-09-01 06:08:45.253 | ESU25-CME [CBV][M] 60 Min #4 | Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. * 2025-09-01 06:08:45.253 | ESU25-CME [CBV][M] 60 Min #4 | To restore the chart, remove this study. * 2025-09-01 06:08:52.518 | Opened cached Intraday file: C:\SierraChart\Data\ZFZ25-CBOT.scid. Thread ID: 23696 2025-09-01 06:09:41.079 | DTC Client socket (2) | Close event error. Windows error code 10053: Nawiązane połączenie zostało przerwane przez oprogramowanie zainstalowane w komputerze-hoście. * 2025-09-01 06:09:41.079 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-09-01 06:09:41.079 | DTC Client socket (2) | CloseSocket call. 2025-09-01 06:09:41.079 | DTC Client socket (2) | Signaling for receive thread to end. Bytes in receive buffer: 0 2025-09-01 06:09:41.080 | DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2025-09-01 06:09:41.080 | DTC Client socket (2) | Closed. 2025-09-01 06:09:41.080 | Denali Data Feed (Market Orders Data) | Waiting for socket receive thread to end 2025-09-01 06:09:41.081 | DTC Client socket (1) | CloseSocket call. 2025-09-01 06:09:41.081 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-09-01 06:09:41.081 | Denali Data Feed (Market Orders Data) | Disconnected from the server. 2025-09-01 06:09:41.081 | DTC Client socket (1) | Close event error. Windows error code 10053: Nawiązane połączenie zostało przerwane przez oprogramowanie zainstalowane w komputerze-hoście. * 2025-09-01 06:09:41.081 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-09-01 06:09:41.082 | DTC Client socket (1) | Closed. 2025-09-01 06:09:41.085 | DTC Client socket (0) | CloseSocket call. 2025-09-01 06:09:41.086 | Denali Data Feed | Disconnected from the server. 2025-09-01 06:09:41.086 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2025-09-01 06:09:44.084 | Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 10048 2025-09-01 06:09:44.364 | DTC Client socket (1) | Creating socket. 2025-09-01 06:09:44.364 | DTC Client socket (1) | New receive buffer size: 0 2025-09-01 06:09:44.364 | DTC Client socket (1) | Connecting to IP: 67.214.125.5. 2025-09-01 06:09:44.831 | Denali Data Feed | Network connection to server complete. 2025-09-01 06:09:44.831 | Denali Data Feed | Starting socket receive thread. 2025-09-01 06:09:44.831 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-09-01 06:09:45.309 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-09-01 06:09:45.309 | Denali Data Feed | Sending logon request message. 2025-09-01 06:09:46.339 | Denali Data Feed | Received logon response. 2025-09-01 06:09:46.339 | Denali Data Feed | Server Name: SC Realtime Server. 2025-09-01 06:09:46.339 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-09-01 06:09:46.339 | Denali Data Feed | Successfully connected. 2025-09-01 06:09:46.339 | Denali Data Feed | Trading is not supported. 2025-09-01 06:09:46.339 | Denali Data Feed | MarketDepthIsSupported: 1 2025-09-01 06:09:46.340 | Denali Data Feed (Market Orders Data) | Connecting to the server ds28.sierracharts.com. Port 10060 2025-09-01 06:09:46.341 | Added historical Intraday data request for ESU25-CME to the queue. 2025-09-01 06:09:46.341 | Intraday data recording state for symbol ESU25-CME is set to download 'Pending'. 2025-09-01 06:09:46.341 | Triggering next historical data download in queue. 2025-09-01 06:09:46.341 | Denali Data Feed | Restarting real-time data updates for symbol: ESU25-CME -> ESU25. Market Depth data restarted. 2025-09-01 06:09:46.341 | DTC Client socket (2) | Creating socket. 2025-09-01 06:09:46.341 | Added historical Intraday data request for GCV25-COMEX to the queue. 2025-09-01 06:09:46.341 | Intraday data recording state for symbol GCV25-COMEX is set to download 'Pending'. 2025-09-01 06:09:46.341 | Denali Data Feed | Restarting real-time data updates for symbol: GCV25-COMEX -> GCV25 2025-09-01 06:09:46.341 | DTC Client socket (2) | New receive buffer size: 0 2025-09-01 06:09:46.341 | DTC Client socket (2) | Connecting to IP: 67.214.125.5. 2025-09-01 06:09:46.341 | Added historical Intraday data request for ZBZ25-CBOT to the queue. 2025-09-01 06:09:46.341 | Intraday data recording state for symbol ZBZ25-CBOT is set to download 'Pending'. 2025-09-01 06:09:46.341 | Denali Data Feed | Restarting real-time data updates for symbol: ZBZ25-CBOT -> ZBZ25. Market Depth data restarted. 2025-09-01 06:09:46.341 | Added historical Intraday data request for ZFZ25-CBOT to the queue. 2025-09-01 06:09:46.341 | Intraday data recording state for symbol ZFZ25-CBOT is set to download 'Pending'. 2025-09-01 06:09:46.341 | Denali Data Feed | Restarting real-time data updates for symbol: ZFZ25-CBOT -> ZFZ25. Market Depth data restarted. 2025-09-01 06:09:46.341 | HD Request # 6 | Downloading Intraday chart data for ESU25-CME to the file ESU25-CME.scid. Service: cme 2025-09-01 06:09:46.342 | HD Request # 6 | Download start date-time: 2025-09-01 06:09:38.000000. File last date-time: 2025-09-01 06:09:38.737001 2025-09-01 06:09:46.342 | HD Request # 6 | Using server: ds32.sierracharts.com port 10149 2025-09-01 06:09:46.342 | Socket (3) | Creating socket. 2025-09-01 06:09:46.342 | Socket (3) | New receive buffer size: 0 2025-09-01 06:09:46.342 | Socket (3) | Connecting to IP: 69.39.70.248. 2025-09-01 06:09:47.214 | Denali Data Feed (Market Orders Data) | Network connection to server complete. 2025-09-01 06:09:47.214 | Denali Data Feed (Market Orders Data) | Starting socket receive thread. 2025-09-01 06:09:47.214 | Denali Data Feed (Market Orders Data) | Sending encoding request to server: Binary VLS. Compression: standard 2025-09-01 06:09:47.288 | Denali Data Feed | Clearing market depth for ESU25-CME 2025-09-01 06:09:47.288 | Denali Data Feed | Clearing market depth for ZBZ25-CBOT 2025-09-01 06:09:47.289 | Denali Data Feed | Setting external service identifier for symbol ESU25-CME to 14160 2025-09-01 06:09:47.289 | Denali Data Feed | Received security definition for symbol ESU25-CME 2025-09-01 06:09:47.289 | Denali Data Feed | Setting external service identifier for symbol GCV25-COMEX to 42001967 2025-09-01 06:09:47.289 | Denali Data Feed | Received security definition for symbol GCV25-COMEX 2025-09-01 06:09:47.289 | Denali Data Feed | Setting external service identifier for symbol ZBZ25-CBOT to 42001597 2025-09-01 06:09:47.289 | Denali Data Feed | Received security definition for symbol ZBZ25-CBOT 2025-09-01 06:09:47.289 | Denali Data Feed | Clearing market depth for ZFZ25-CBOT 2025-09-01 06:09:47.289 | Denali Data Feed | Setting external service identifier for symbol ZFZ25-CBOT to 42240451 2025-09-01 06:09:47.289 | Denali Data Feed | Received security definition for symbol ZFZ25-CBOT 2025-09-01 06:09:49.617 | HD Request # 6 | Setting DTC encoding to Binary VLS 2025-09-01 06:09:49.617 | HD Request # 6 | Sending historical data logon request message. 2025-09-01 06:09:49.617 | Denali Data Feed (Market Orders Data) | Setting DTC encoding to Binary VLS 2025-09-01 06:09:49.617 | Denali Data Feed (Market Orders Data) | Sending logon request message. 2025-09-01 06:09:50.406 | HD Request # 6 | Requesting Intraday data. Start date-time: 2025-09-01 06:09:38. Record interval: 0. Symbol: ESU25 2025-09-01 06:09:50.482 | Denali Data Feed (Market Orders Data) | Received logon response. 2025-09-01 06:09:50.482 | Denali Data Feed (Market Orders Data) | Server Name: SC Realtime Server. 2025-09-01 06:09:50.482 | Denali Data Feed (Market Orders Data) | Server protocol version: 8. Client protocol version: 8 2025-09-01 06:09:50.482 | Denali Data Feed (Market Orders Data) | Successfully connected. 2025-09-01 06:09:50.482 | Denali Data Feed (Market Orders Data) | Trading is not supported. 2025-09-01 06:09:50.482 | Denali Data Feed (Market Orders Data) | MarketDepthIsSupported: 1 2025-09-01 06:09:50.482 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: ESU25. MinimumMarketByOrderQuantity: 20. Service code: cme 2025-09-01 06:09:50.482 | Denali Data Feed (Market Orders Data) | Restarting market orders data for symbol: ESU25-CME -> ESU25 2025-09-01 06:09:50.482 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: ZBZ25. MinimumMarketByOrderQuantity: 0. Service code: cbot 2025-09-01 06:09:50.482 | Denali Data Feed (Market Orders Data) | Restarting market orders data for symbol: ZBZ25-CBOT -> ZBZ25 2025-09-01 06:09:50.482 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: ZFZ25. MinimumMarketByOrderQuantity: 0. Service code: cbot 2025-09-01 06:09:50.482 | Denali Data Feed (Market Orders Data) | Restarting market orders data for symbol: ZFZ25-CBOT -> ZFZ25 2025-09-01 06:09:51.074 | HD Request # 6 | Decompressing data. 2025-09-01 06:09:51.300 | Denali Data Feed (Market Orders Data) | Market Orders data has been rejected for symbol: ESU25-CME. Market orders request not authorized. 2025-09-01 06:09:51.300 | Denali Data Feed (Market Orders Data) | Market Orders data has been rejected for symbol: ZBZ25-CBOT. Market orders request not authorized. 2025-09-01 06:09:51.300 | Denali Data Feed (Market Orders Data) | Market Orders data has been rejected for symbol: ZFZ25-CBOT. Market orders request not authorized. 2025-09-01 06:09:51.926 | HD Request # 6 | Receiving Intraday data for ESU25-CME starting at 2025-09-01 06:09:38.737000 2025-09-01 06:09:51.927 | Socket (3) | CloseSocket call. 2025-09-01 06:09:51.927 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-09-01 06:09:51.932 | Historical data download thread signaled to stop. 2025-09-01 06:09:51.932 | HD Request # 6 | Timestamp of first Intraday data file record written: 2025-09-01 06:09:43.199000. 2025-09-01 06:09:51.932 | HD Request # 6 | Received 17 Intraday data records from 2025-09-01 06:09:38.737000 to 2025-09-01 06:09:49.172001 (10.4 seconds. Delay: 2.8 seconds) and wrote 15 records for ESU25-CME 2025-09-01 06:09:51.932 | HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2025-09-01 06:09:49.172001 2025-09-01 06:09:51.932 | Added 3 Time and Sales records to Intraday data file for ESU25-CME after download. 2025-09-01 06:09:51.932 | HD Request # 6 | Completion time: 5s. 2025-09-01 06:09:51.932 | HD Request # 6 | Intraday data download complete for ESU25-CME. Unique request ID: 6 2025-09-01 06:09:51.932 | Removing historical data download ID 6. 2025-09-01 06:09:51.932 | Real-time Intraday chart data file updates started for ESU25-CME 2025-09-01 06:09:51.932 | Intraday chart data file opened for ESU25-CME 2025-09-01 06:09:51.932 | HD Request # 6 | Enabling Intraday chart updating for symbol. 2025-09-01 06:09:51.932 | 2025-09-01 06:09:51.932 | Triggering next historical data download in queue. 2025-09-01 06:09:51.933 | HD Request # 7 | Downloading Intraday chart data for GCV25-COMEX to the file GCV25-COMEX.scid. Service: comex 2025-09-01 06:09:51.933 | HD Request # 7 | Download start date-time: 2025-09-01 06:08:21.000000. File last date-time: 2025-09-01 06:08:21.264004 2025-09-01 06:09:51.933 | HD Request # 7 | Using server: ds26.sierracharts.com port 10150 2025-09-01 06:09:51.933 | Socket (4) | Creating socket. 2025-09-01 06:09:51.933 | Socket (4) | New receive buffer size: 0 2025-09-01 06:09:51.933 | Socket (4) | Connecting to IP: 64.152.155.17. 2025-09-01 06:09:52.733 | Socket (3) | Socket gracefully closed by remote side. 2025-09-01 06:09:52.733 | Socket (3) | Closed. 2025-09-01 06:09:53.654 | HD Request # 7 | Setting DTC encoding to Binary VLS 2025-09-01 06:09:53.654 | HD Request # 7 | Sending historical data logon request message. 2025-09-01 06:09:55.712 | HD Request # 7 | Requesting Intraday data. Start date-time: 2025-09-01 06:08:21. Record interval: 0. Symbol: GCV25 2025-09-01 06:09:57.626 | Opened cached Intraday file: C:\SierraChart\Data\ESU25-CME.scid. Thread ID: 23696 2025-09-01 06:09:57.660 | HD Request # 7 | Decompressing data. 2025-09-01 06:09:58.214 | HD Request # 7 | Receiving Intraday data for GCV25-COMEX starting at 2025-09-01 06:08:21.264000 2025-09-01 06:09:58.214 | Socket (4) | CloseSocket call. 2025-09-01 06:09:58.214 | Socket (4) | Shutdown started. Waiting for graceful close. 2025-09-01 06:09:58.217 | Historical data download thread signaled to stop. 2025-09-01 06:09:58.218 | HD Request # 7 | Received 5 Intraday data records from 2025-09-01 06:08:21.264000 to 2025-09-01 06:08:21.264004 (0.0 seconds. Delay: 97.0 seconds) and wrote 0 records for GCV25-COMEX 2025-09-01 06:09:58.218 | HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2025-09-01 06:08:21.264004 2025-09-01 06:09:58.218 | HD Request # 7 | Completion time: 7s. 2025-09-01 06:09:58.218 | HD Request # 7 | Intraday data download complete for GCV25-COMEX. Unique request ID: 7 2025-09-01 06:09:58.218 | Removing historical data download ID 7. 2025-09-01 06:09:58.218 | Real-time Intraday chart data file updates started for GCV25-COMEX 2025-09-01 06:09:58.218 | Intraday chart data file opened for GCV25-COMEX 2025-09-01 06:09:58.218 | HD Request # 7 | Enabling Intraday chart updating for symbol. 2025-09-01 06:09:58.218 | 2025-09-01 06:09:58.218 | Triggering next historical data download in queue. 2025-09-01 06:09:58.218 | HD Request # 8 | Downloading Intraday chart data for ZBZ25-CBOT to the file ZBZ25-CBOT.scid. Service: cbot 2025-09-01 06:09:58.219 | HD Request # 8 | Download start date-time: 2025-09-01 06:08:24.000000. File last date-time: 2025-09-01 06:08:24.331001 2025-09-01 06:09:58.219 | HD Request # 8 | Using server: ds28.sierracharts.com port 10149 2025-09-01 06:09:58.219 | Socket (3) | Creating socket. 2025-09-01 06:09:58.219 | Socket (3) | New receive buffer size: 0 2025-09-01 06:09:58.219 | Socket (3) | Connecting to IP: 67.214.125.5. 2025-09-01 06:09:59.085 | Socket (4) | Socket gracefully closed by remote side. 2025-09-01 06:09:59.085 | Socket (4) | Closed. 2025-09-01 06:09:59.502 | HD Request # 8 | Setting DTC encoding to Binary VLS 2025-09-01 06:09:59.502 | HD Request # 8 | Sending historical data logon request message. 2025-09-01 06:10:00.059 | HD Request # 8 | Requesting Intraday data. Start date-time: 2025-09-01 06:08:24. Record interval: 0. Symbol: ZBZ25 2025-09-01 06:10:00.562 | HD Request # 8 | Decompressing data. 2025-09-01 06:10:01.095 | HD Request # 8 | Receiving Intraday data for ZBZ25-CBOT starting at 2025-09-01 06:08:24.309000 2025-09-01 06:10:01.095 | Socket (3) | CloseSocket call. 2025-09-01 06:10:01.095 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-09-01 06:10:01.097 | Historical data download thread signaled to stop. 2025-09-01 06:10:01.097 | HD Request # 8 | Received 18 Intraday data records from 2025-09-01 06:08:24.309000 to 2025-09-01 06:08:24.331001 (0.0 seconds. Delay: 96.8 seconds) and wrote 0 records for ZBZ25-CBOT 2025-09-01 06:10:01.097 | HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2025-09-01 06:08:24.331001 2025-09-01 06:10:01.097 | HD Request # 8 | Completion time: 3s. 2025-09-01 06:10:01.097 | HD Request # 8 | Intraday data download complete for ZBZ25-CBOT. Unique request ID: 8 2025-09-01 06:10:01.097 | Removing historical data download ID 8. 2025-09-01 06:10:01.097 | Real-time Intraday chart data file updates started for ZBZ25-CBOT 2025-09-01 06:10:01.097 | Intraday chart data file opened for ZBZ25-CBOT 2025-09-01 06:10:01.097 | HD Request # 8 | Enabling Intraday chart updating for symbol. 2025-09-01 06:10:01.097 | 2025-09-01 06:10:01.097 | Triggering next historical data download in queue. 2025-09-01 06:10:01.097 | HD Request # 9 | Downloading Intraday chart data for ZFZ25-CBOT to the file ZFZ25-CBOT.scid. Service: cbot 2025-09-01 06:10:01.097 | HD Request # 9 | Download start date-time: 2025-09-01 06:09:21.000000. File last date-time: 2025-09-01 06:09:21.323001 2025-09-01 06:10:01.097 | HD Request # 9 | Using server: ds32.sierracharts.com port 10150 2025-09-01 06:10:01.097 | Socket (4) | Creating socket. 2025-09-01 06:10:01.098 | Socket (4) | New receive buffer size: 0 2025-09-01 06:10:01.098 | Socket (4) | Connecting to IP: 69.39.70.248. 2025-09-01 06:10:01.715 | Socket (3) | Socket gracefully closed by remote side. 2025-09-01 06:10:01.715 | Socket (3) | Closed. 2025-09-01 06:10:02.376 | HD Request # 9 | Setting DTC encoding to Binary VLS 2025-09-01 06:10:02.377 | HD Request # 9 | Sending historical data logon request message. 2025-09-01 06:10:03.265 | HD Request # 9 | Requesting Intraday data. Start date-time: 2025-09-01 06:09:21. Record interval: 0. Symbol: ZFZ25 2025-09-01 06:10:05.093 | HD Request # 9 | Decompressing data. 2025-09-01 06:10:05.885 | HD Request # 9 | Receiving Intraday data for ZFZ25-CBOT starting at 2025-09-01 06:09:21.323000 2025-09-01 06:10:05.885 | Socket (4) | CloseSocket call. 2025-09-01 06:10:05.885 | Socket (4) | Shutdown started. Waiting for graceful close. 2025-09-01 06:10:05.887 | Historical data download thread signaled to stop. 2025-09-01 06:10:05.887 | HD Request # 9 | Timestamp of first Intraday data file record written: 2025-09-01 06:09:57.890000. 2025-09-01 06:10:05.887 | HD Request # 9 | Received 7 Intraday data records from 2025-09-01 06:09:21.323000 to 2025-09-01 06:09:58.110003 (36.8 seconds. Delay: 7.8 seconds) and wrote 5 records for ZFZ25-CBOT 2025-09-01 06:10:05.888 | HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2025-09-01 06:09:58.110003 2025-09-01 06:10:05.888 | HD Request # 9 | Completion time: 4s. 2025-09-01 06:10:05.888 | HD Request # 9 | Intraday data download complete for ZFZ25-CBOT. Unique request ID: 9 2025-09-01 06:10:05.888 | Removing historical data download ID 9. 2025-09-01 06:10:05.888 | Real-time Intraday chart data file updates started for ZFZ25-CBOT 2025-09-01 06:10:05.888 | Intraday chart data file opened for ZFZ25-CBOT 2025-09-01 06:10:05.888 | HD Request # 9 | Enabling Intraday chart updating for symbol. 2025-09-01 06:10:05.888 | 2025-09-01 06:10:05.888 | No download requests in the queue to start downloads for. 2025-09-01 06:10:06.469 | Socket (4) | Socket gracefully closed by remote side. 2025-09-01 06:10:06.469 | Socket (4) | Closed. 2025-09-01 06:10:12.643 | Opened cached Intraday file: C:\SierraChart\Data\GCV25-COMEX.scid. Thread ID: 23696 2025-09-01 06:10:12.643 | Opened cached Intraday file: C:\SierraChart\Data\ZFZ25-CBOT.scid. Thread ID: 23696 2025-09-01 06:10:37.827 | Saved Chartbook: LOCALs_BOND.Cht. Time: 0.0042 seconds. 2025-09-01 06:11:07.723 | Opened cached Intraday file: C:\SierraChart\Data\ZBZ25-CBOT.scid. Thread ID: 23696 |
| [2025-09-01 15:39:56] |
| John - SC Support - Posts: 41652 |
|
We see the following in your log: Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management.
You changed from Package 11 to Package 10 on 2025-08-31 at 18:50:49 UTC. Package 10 does not have support for the Numbers Bars study, which is why any chart that has that study on it will not be displaying anything. If you need the Numbers Bars study, then you will want to change back to Package 11. Follow these instructions to change your package: Sierra Chart Purchase and License Information: Changing Package For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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