Support Board
Date/Time: Mon, 08 Sep 2025 16:11:12 +0000
Post From: Sierra keeps disconnecting and reconnecting
| [2025-09-03 15:44:57] |
| Sierra_Chart Engineering - Posts: 20837 |
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There is a connectivity issue that is occurring. There is not anything we can do about this. If you just want to get market data: To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks in Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. ---- See if you have a stable connection after doing the above. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-09-03 15:45:24
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