Support Board
Date/Time: Mon, 08 Sep 2025 10:46:19 +0000
Post From: Not getting live data
| [2025-09-04 14:14:57] |
| User272786 - Posts: 17 |
|
Hi There, My charts are not getting live data atm, could you please direct me on this, thanks. From the log: 2025-09-03 19:58:03.159 | Rithmic Direct - DTC | Starting real-time market data updates for: ESU5.CME. ID: 1 Service code: rithmic.trading 2025-09-03 19:58:03.159 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: ESU5.CME. 2025-09-03 19:58:03.159 | Rithmic Direct - DTC | Requesting security definition data for: ESU5.CME. ID: 1 2025-09-03 19:58:03.159 | Requesting market depth updates for: ESU5.CME if supported. NumLevels=100 2025-09-03 19:58:03.159 | Separate subscription for market depth updates not supported. ESU5.CME 2025-09-03 19:58:03.159 | Rithmic Direct - DTC | Using primary service for historical data for ESU5.CME 2025-09-03 19:58:03.159 | Historical data service client indicated that downloads are not enabled. Symbol: ESU5.CME. Data Type: Intraday data. 2025-09-03 19:58:03.159 | Historical data download ID 2 not found when removing ID from outstanding request set. 2025-09-03 19:58:03.159 | Real-time Intraday chart data file updates started for ESU5.CME 2025-09-03 19:58:03.159 | Intraday chart data file opened for ESU5.CME Thanks. Angelo |